Business ProfileforUnlimited Cycle Center

Bought a bike from Unlimited Cycle Center, from ***** the salesman. Confirmed the purchase and put $2,000 down on my credit card - gave them the credit card number which they took. Sent a picture of my drivers license - front and back. **** assured me the bike was mine. An hour later I get a text, not even a call, that "there might be an issue." Turns out someone else was coming into look at it." I told ********** gave my credit card number, put $2,000 down and was in the process of wiring the rest of the money as we discussed. It should be noted they would only take $2,000 on a credit card before charging a fee which is why the bank was wiring the rest. I asked to speak to the Sales Manager. His name is ***. What a joke he is. He said someone was coming 2 hours away to "look at it," and if they did not want it, then I could get it. I informed him I already put $2,000 down on my credit card. Note the price was $8,500, so this represented nearly 25% of the purchase price, with the rest being wired as agreed to with ***** *** refused to honor the sale. I called ***************, the President. After being on hold for half an hour, with them saying he was on another line, I hung up and had to call back. I finally reached ***, who first told me another customer put a deposit down. I informed him that both **** and *** told me they had in fact NOT put a deposit down, but were simply "coming to look at it." *** told me they put a deposit down without even knowing that to be true. I asked *** to honor the agreement and the down payment and he told me he does "not really run things, *** does." I reminded him, HE IS THE PRESIDENT AND *** WORKS FOR HIM. *** then told me that they sell thousands of bikes and "these things just happen." No ***, these things don't "just happen" at respectable businesses. If you take someone's credit card (money), their license and agree to a deal, then you honor it. That is how a respectable business works.