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Find a Location

Storage World, LLC has 1 locations, listed below.

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    Business ProfileforStorage World, LLC

    Storage Units
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/16/2015

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Self-Storage, Online Rentals, Moving Boxes & Packing Supplies

    Business Details

    Location of This Business
    1 Caramist Dr, Sinking Spg, PA 19608-8100
    BBB File Opened:
    10/22/2014
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Started Locally:
    1/1/1998
    Business Incorporated:
    1/23/2001
    Accredited Since:
    3/16/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Storage World
    Business Management
    • Mr. David Greth, President
    • Mr. Kyle Greth, Vice President
    Contact Information

    Principal

    • Mr. David Greth, President
    • Mr. Kyle Greth, Vice President

    Customer Contact

    • Mr. David Greth, President
    • Mr. Kyle Greth, Vice President
    Additional Contact Information

    Fax Numbers

    • (610) 927-9922
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Renting a storage unit

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    So I told the manager of the **************** location I did not want to continue with the lease of the storage locker as of February 1st. I took everything i wanted out of there except for a stuffed teddy bear and a few other small things. I was told to clean out my storage locker but I was so busy with work and moving I didn't have a chance to. They proceeded to charge me for rent for the month of February as well as a cleaning charge! This doesn't make any sense to me, if they were billing me to clean up the locker then why did they take another month worth of rent out? I asked them to refund me and they replied when you clean out your locker we will prorate money back to you.. this is extortion and was not in my contract that I signed. Please help me. My phone number is ********** and my email is ***************** Thank you for your time and hoping to hear back from you soon.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alvan B

    1 star

    02/24/2024

    This company is deceitful. They cancelled my contract , gave less than 5 hours to remove my property after reporting damage to my property to the manager. Instead of helping with a claim they decided to confiscate my property to hide they damages. No evedence no Inshurance claim. This was second time my property was damaged because of impossibly tight parking. Also know refund on paid up account and told by Police it was a corporate " high paying property tax business " they refused to press criminal charges" damages well over $20,000 just in lost property."

    Storage World, LLC Response

    02/26/2024

    The lease that was signed by you on April 15, 2022, clearly lists all rules and regulations of the property. We were made aware of the damage to your RV and the Property Manager let you know that you needed to file a report with the police. We are unable to give out any tenant information without police involvement (Section 37: Release of Information). A police report was never filed despite discussing the damage with you on February 19th, 2024. All of our properties are store at your own risk (Section 11: No Bailment) so for any damages, tenants must go through the insurance on their vehicles. This policy was explained to you. The lease was terminated on Friday, February 23rd, 2024 at 11AM once it was realized that the Storage World property was still being inappropriately utilized by working in the RV (Section 3: Space & Section 8: Permitted and Prohibited Use of Space), staying on the property for long periods exceeding 24 hours (Section 8: Permitted and Prohibited Use of Space), leaving items outside of the RV on the property (Section 11: No Bailment), and blocking access to other tenant’s spaces for days (Section 42: Storage of Motor Vehicles/Boats). This decision was not made lightly and was not made without reminding you of the policies/rules of our property as a method of resolving the issue first. The police assisted with your lease termination and arrived on the property to remove you and the RV according to our company policy. None of your items were confiscated/damaged during this process and you were even given until the next day to remove the RV with police escort. Ultimately, Storage World had to take action to protect our property, our customers, and our staff.

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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