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Find a Location

Advantage Flooring System has 1 locations, listed below.

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    Business ProfileforAdvantage Flooring System

    Floor Installation

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4 E King St, Shippensburg, PA 17257-1308
    BBB File Opened:
    4/20/2009
    Alternate Business Name
    • Advantage Chem-Dry

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We have carpet in our bedroom that I needed to remove because I'm having health issues regarding that and mold that we found so we had **** from Advantage Flooring, 4 East King Street, Shippensburg, PA 17257 come to our house to get an estimate on getting hard wood floors put in our bedroom, highway and living room. We wanted the wood flooring you piece together and we even had colors picked out but **** talked us out of it. He said he would recommend the hard wood floor look alike that rolls like carpet because he notice our floors were not even so we had to pick new colors, which me (kim) was not onboard with this but my husband said he would ripe the old and repair it to make it ready for **** and his team. **** said great. Jeremy said when I'm done we will call you back to see if it is to your liking and **** came back and said that looks great and the flooring I'm laying down will look very nice. They came in September to do it **** and two other guys. It looked nice at first but three months later it looked horrible with rolls and rolls because it isn't staying down. so we called them back, It was me, **** and one of his guys and **** literally got in my face and said this is all your fault and said why and he said that we didn't do the floor right and I said no we called you back and you said it was fine. He stated to get more aggressive so I called my husband at work because I was getting scared and My anxiety was setting in bad. The other guy stepped in and said we forgot to stretch it out when we put it down so they helped stretch it but 2 months later it looks just as bad. Now **** won't talk to us, just his secretary ****** will talked to us and I feel that is not right. **** finally agreed to do it in the spring so we can live in our camper until it is down because our bedroom will have to get over thing out of it and we have no where to sleep . But my thoughts are this is not the right flooring for us and now he wants to use concrete and glued to hold it down but I said he can't because I have a inactive airway and some smells cause me not to breathe right. I'm really concern about this. He won't have a meeting to discuss this and I'm worried. I also asked about the flooring (what type is it, what brand, and the ingredients that is in it) because I'm still not breathing right and not sleeping and I think it still is the flooring doing it to me. I just want it made right. Please help us to solve this issue. Thanks so much for your time.
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