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Business Profile

Roofing Contractors

Ozinga Roof Systems LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

This profile includes complaints for Ozinga Roof Systems LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ozinga Roof Systems LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/05/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      April 29 2025 had Ozinga come to my address to finish sealing box gutters due to they didnt do or finish it right the first time an redo chimney flashing due to they didnt do it right the first time paid them ****** for the job . When the job still wasnt done right called sent m messages an text to see if they were gonna come back to finish an fix it with no reply stillhavent hear a response from them. They also claim they are bonded an insured an I dont believe this is true.

    • Initial Complaint

      Date:10/06/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ozinga *********** did poor work on a new metal roof that will require additional inspection and cost to correct to prevent further damage (potential replacement of entire roof) The owner, ****, promised reimbursement in the amount of $1K if we gave him a "good review." The owner did not honor his contracts. He offered free gutter guards on all of our gutters - which we declined. He promised a 20-year workmanship warranty which he has failed to produce. It also appears he was possibly working after his insurance had EXPIRED and does not have ********* comp for his employees on the policy, however had 4-5 individuals working on our roof and property. A call was made to the insurance carrier to confirm coverage. This was met by a very rude insurance representative on behalf of Mr. *********************** who then asked if we were trying to "build a case against him" and refused to provide any updated insurance information or proof he was insured at the time of work. Many documented attempts have been made to contact the owner to correct the roof and return paid monies until the job is complete to no avail. Overview below:07/20/2024 Stede (head roofer) from OZINGA, *********** reviewed roof in-person @ our residence and offered to do for less if paid in cash. 08/09/2024 -9:57 AM (TEXT) We reached out to head roofer Stede @ ************ to proceed with contract. We asked what we needed to provide for insurance purposes. ***** responded via text & said secretary, *******, would send w-9. Email was received with copy of ************************ Signed contract and gave 1/2 down payment cash to ***** in person.08/26/2024 - ***** started work with 4-5 individuals.08/27/2024 - Paid with agreement they would fix obvious issues. Changes marked on contract.08/28/2024 - We reviewed roof again and asked for money back until they corrected issues. 08/29/2024 - OWNER **** OZINGA delivered new **************** would not leave until we are satisfied. Work STILL not complete.

    • Initial Complaint

      Date:03/07/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paid this Company to install a rubber roof system .. they made a mistake upon installation, but did not have the correct tools to remove the torsion bar to tuck the rubber because it was on another truck, so the owner manually removed the torsion bar putting huge holes in the siding of my home.. there’s water just running everywhere and he’s refused to be a man of his word and come fix it or return my $ like offering to do so.. I have proof ..

    Ozinga Roof Systems LLC is NOT a BBB Accredited Business.

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