Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

This company is a franchised auto dealer.

BBB Accredited Since: 1/23/2009

Years in Business: 19

Products and Services

4Runner, 4Runner i-FORCE MAX, Accessories, Auto Loans, bZ4X, Camry, Collision Repair, Corolla, Corolla Cross, Corolla Cross Hybrid, Corolla Hatchback, Electrified Toyota Crown, GR Corolla, GR Supra, GR86, Grand Highlander, Grand Highlander Hybrid, Highlander, Highlander Hybrid, Land Cruiser, Parts Sales, Prius, Prius Plug-in Hybrid, RAV4, RAV4 Hybrid, RAV4 Plug-in Hybrid, Sequoia, Sienna, Tacoma, Tacoma i-FORCE MAX, Toyota Certified Used Vehicles, Toyota Crown, Toyota Crown Signia, Tundra, Tundra i-FORCE MAX, Used Sedans, Used SUVs, Used Trucks, Vehicle Maintenance

Business Details

BBB File Opened:
2/1/1999
Business Started:
1/23/2007
Business Started Locally:
1/23/2007
Business Incorporated:
9/5/2006
Type of Entity:
Corporation
Alternate Names:
ARR Investments, LLC
Business Management:
Ms. Mary Jo Preno, Vice President of Customer Care
Mr. Allen Blad, General Manager

Additional Contact Information

Principal Contacts
Mr. Allen Blad, General Manager
Customer Contacts
Ms. Mary Jo Preno, Vice President of Customer Care
Mr. Allen Blad, General Manager
Additional Phone Numbers
Other Phone: (888) 767-7114
Other Phone: (570) 512-8775
Other Phone: (570) 512-8786
Other Phone: (570) 512-8790
Other Phone: (570) 702-8768

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of VD028195 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA. The expiration date of this license is 5/31/2027.

Bureau of Professional & Occupational Affairs (BPOA)-PA

P.O. Box 2649

Harrisburg PA 17105-2649

717-7831697

Fax: (717) 7870250

Website

BBB records show a license number of 19546 for this business, issued by Department of Banking and Securities-PA

Department of Banking and Securities-PA

Market Square Plaza, 17 North 2nd St Suite 1300

Harrisburg PA 17101

717-7871854

Fax: (717) 7878773

Website

Additional Information

Business Categories
New Car Dealers

Latest Reviews

  • Samuel F

    "I bought a car from Toyota of Scranton march 28th 2024 car is nice drives good but heat dosent work they lied and said mechanics checked everything and there’s no issues they did a scan to see what can be the issue they said “ac amplifier “ part cost me 600 and some change not even including Labor i’ve been chipping money in this car since summer trying to get the heat to work before my fiancé get birth To know today is December 23 2024 And it still doesn’t work she’s currently 9 months pregnant and I also have a four year-old that just turned four December 18. It is extremely cold in the Car all my windows stay frozen when the car is warmed up I have to call off work to take them to appointments because it’s not safe to drive with windows frozen so I have to drive and the defrost is on They are saying there’s nothing they can do." ... Read full review

  • Robert C

    "FRAUD. Paid $42,000 (with tax and additional warranty) for a "Certified" Toyota Camry, come to find out the car was WRECKED and they covered it up to sell it certified." ... Read full review

  • Gerard S

    "Outstanding dealership! The staff is very professional and treats their customers better than any dealership I have ever encountered." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.