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Business Profile

Gutter Cleaning

America's Gutter Solutions, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutter Cleaning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company ran a credit application through my name without any confirmation of my doing the job with them, or any intention on my part to even finance the job that was quoted. They have continually tried to reach out to me to get me to sign the loan even though I have made it pretty clear to them that I have not even voiced or communicated my intent to hire them as contractors. I now have a $13,000 loan in my name that I did not ask for.

    Business Response

    Date: 06/26/2024

    We ran her financing because Mr ***** ******************* signed a contract with us and filled out a credit application that they both signed and dated. The amount of the job was ****** not ******. We submitted the financing for ****** not ****** 

    As far as the loan she does not have a loan for ****** as she states. She did not sign to confirm the loan. Therefore it is not active. 

     

    I have attached the contract and credit application to show  proof of the contract ***** credit application they signed and dated.  

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