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Business Profile

Tree Services

Shull's Tree Service, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Shull's Tree Service, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Shull's Tree Service, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/14/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On July 3, I had a tree removed from my property by this company shulls tree service. The contract was removal of one maple tree and grind *****. The tree was removed and I paid the invoice the day of service $2800.I Then had a lawn company Come to remove the debris and plant seed, as well as prepare the yard for a new tree.Unfortunately, they were unable to do that because they found the ***** was not completely ground. I have been in communication with this company on Weekly basis requesting that they please complete the job that I paid for.I have had one excuse after another from this company. They say theyre coming and they dont show up. I contact them again and they say theyll come out, but they dont show up again. Ive had to delay the planting of the tree and repair of the ground several times due to this company refusing to complete the job that I paid for . At this point, Im doubtful that they will ever show up again to complete the job that was contracted for. I will need to reach out to another company to have a job completed and pay another bill. I am requesting a reimbursement of the cost of the ***** grinding from this company end Shulls tree service. Also, their phones are disconnected. The only way to connect with them is via text. If they answer it all.Shulls tree service ************

    Shull's Tree Service, Inc. is NOT a BBB Accredited Business.

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