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Find a Location

Plymouth Auto Repair Oil Company has 1 locations, listed below.

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    Business ProfileforPlymouth Auto Repair Oil Company

    Auto Repair Referral

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2014 Butler Pike, Plymouth Meeting, PA 19462-1856
    BBB File Opened:
    3/30/2010
    Years in Business:
    20
    Business Started:
    1/1/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Plymouth Auto Repair
    Business Management
    • Mr. Al Torcini, Owner
    Contact Information

    Principal

    • Mr. Al Torcini, Owner

    Customer Contact

    • Mr. Al Torcini, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/13/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I called Plymouth Auto to have engine repair service done. I explained that I had an assessment done and that they suggested I get my engine repaired. I asked about my thermostat also possibly needing to be replaced. I had the part already and **** gave me a few options. What we decided on was that they would give me a used engine and replace my thermostat for $3200. When I picked the car up it was still overheating and the thermostat was not replaced. I hit a receipt for engine, labor and battery. When I called they told me initially give it a few days and then they said to bring it in. Upon the new evaluation they said I needed a thermostat and the additional cost would be $389. They have refused to take responsibility for the error, wont fix the car and noted my account as I refused the service because I didnt want to pay and that if I drive the car it will void my warranty.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gi M

    1 star

    01/31/2024

    They’re scammers and prey on women. I came to them for an issue with my vehicle and told them that I was going through my car warranty and whatever wasn’t don’t do it. They called me and said that they found the issues and would fix them. I told them that if it wasn’t under the warranty no thanks. They said it was and they proceeded to fix the issue. When I got there I asked for an invoice as they did not say a price. I saw $500 and asked why is it so high and they told me that a battery wasn’t covered under the warranty. I asked why would you charge me for something I could’ve did myself. I then said they can take the battery back and they said well they are going to charge me again to give me the old battery. The man who was closing the transaction then started cursing at me and calling me a liar after I told him he never told me about which services I was given. I then tried to talk to the manager the next day and he called me a liar and told me that his employee would never do anything like that.

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