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Find a Location

Raybuck Auto Body Parts has 1 locations, listed below.

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    Business ProfileforRaybuck Auto Body Parts

    New Auto Parts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Raybuck Auto Body Parts is one of America’s leading suppliers of replacement auto body parts for Chevy, Ford and Dodge light duty trucks, SUV’s, Jeeps and Volkswagens.  We carry a wide selection of quality replacement body panels, along with other items you may need while restoring your vehicle, such as: molded carpeting, seat covers, rust-inhibiting paints, undercoating, adhesives, bushings, weatherstripping, and fuel tanks.

    Business Details

    Location of This Business
    1723 North Ave, Pittsburgh, PA 15233-2319
    BBB File Opened:
    3/7/2016
    Years in Business:
    39
    Business Started:
    1/1/1985
    Date of New Ownership:
    6/1/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Junkyard Holdings, LLC
    Business Management
    • Mr. Steve DeFrancesco, Owner
    Contact Information

    Principal

    • Mr. Steve DeFrancesco, Owner

    Customer Contact

    • Mr. Steve DeFrancesco, Owner
    Additional Contact Information

    Fax Numbers

    • (724) 320-1849
      Other Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    mike m

    1 star

    12/12/2023

    Our company orderd over $2000.00 worth of parts for a **** GT0, and was insured by the sales man any damage to the parts would be taken car of. I was told to inspect before unloading the truck,and we did. I was told to reject parts if the damages were major, or if they were not to bad they would take care of it with me just give them a call. Well that is all a lie. I did exactly what they said and excepted the parts and they only had a few smaller dents and bent over edges. I called them back and have been given a runaround for a month or two being told not to use them or anything as they were sending a investigater to inspect them. That never happened either. They basically just emailed back finally and said they would not do anything to help. Event though there paking was very inadequit and they charged over $500.00 for shipping, but won't stand behind there parts or there word.

    Raybuck Auto Body Parts Response

    12/13/2023

    Long story short, there was extensive damage to a freight shipment and it was not noted at the time of delivery. We were contacted by customer and submitted a claim with the freight company. As we waited to hear back from the freight company, we kept in touch with the customer, providing updates. The claim was denied due to the damage not being noted. All of this happened over the course of less than two weeks. We then issued a partial refund to the customer to help offset the damage.

    Local BBB

    Better Business Bureau of Western Pennsylvania

    BBB Reports On

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