Business ProfileforEd Lampl, Environmental & Home Inspections

This guy is so rude and most children I have met have better emotional regulation. This is a long review because I wanted to give enough detail rather than just rendering an accusation like that without elaboration. I am a tenant of a building that he was inspecting for a new buyer- a process that is already a pain in the a$$ for tenants on a good day, let alone during a pandemic. I also have health issues that put me at higher risk for covid and a dog that needed to be crated before anyone entering. These were all rules set by the real estate company, not just me. He was informed of the rules and told the building was occupied. -He showed up an hour early, did not knock, was not wearing a mask, and tried to start opening my doors. Luckily he could not find the key and failed. I went to my door and told him he was early and before I could finish, already agitated and unprofessional he said something like "well the sooner I start the sooner I can leave. I can go to the other apartment I don't care." I told him he is not supposed to be an hour early and he got more angry. Saying "I'm SUPPOSED TO BE HERE," even though he was legit breaking the law, not just the rules. -I then asked him to knock before coming in and to wear a mask. He gets super angry and starts yelling, "don't tell me what do to when I'm outside!" Even though he was literally unlocking my door and trying to get in. I tried to tell him the rules and he kept yelling so I shut the door. I called the real estate company who called him to tell him about wearing a mask. All this guy had to say was, "sorry about that, I will put on a mask and knock next time," like an adult and all of this would have been over. Unfortunately... -He did not realize how thin the walls and floors are and I could hear him yelling at someone on the phone saying, "I was outside so it doesn't f***ing matter! That - was SO mad at me..." then he was cut off and in a lower tone kept swearing at them and repeating that he did nothing wrong like a petulant child. I was assertive and direct but polite and didn't get "mad" until he was yelling at me through my door. -For the next several hours I could hear him doing his job at times but then talking on the phone AGAIN and complaining about me daring to say that he was not wearing a mask. I have no idea how many people had to deal with his ridiculous complaints wasting their time. -When he came into my apartment (after 3 hours of all of this) he was acting like slighted kindergartner. He refused to speak to me directly and kept telling the buyers (who apologized to me separately and also seemed uneasy or vicariously embarrassed by his behavior) what happened like I did something TO him by asking him for the most basic level of respect and following of the rules and law. He kept insinuating that I was going to accuse him of taking or breaking things. He made the buyers talk to me when he was right in front of me. He spent hardly any time- maybe 10 minutes?- in here which leads me to believe that he didn't do a proper job. There are multiple issues he never brought up. -This is how a grown man and professional is acting just because he was simply told to obey the very simple rules AND THE LAW before coming in. A man that enters peoples homes every day. I can't speak to his inspection skills on the whole because I'm not the realtor or buyer, but I would never hire someone this immature, disrespectful, and intentionally hazardous for anything even if they had good technical skills especially during a pandemic. If he acts this way over basic courtesy and safety, I can't even imagine what will happen if a more serious conflict were to occur. -To make sure I didn't totally misread him, I briefly checked out his twitter and facebook. They show that he's a far right extremist conspiracy theorist, 2021 coup supporting, anti-vaxxer, anti-masker, with poor computer skills. So, that explains a bit more. Listening to someone talk sh** on you in your basement for 3 hours gives you some time to read a few things.

It seems this was a frustrating expierence for this tenant. This was not our client. Our client was satisfied with our service. We understand the selling of a building can be an emotional expierence for the tenants although this was not the expierence of the other ones in the building. All comments are reviewed through our quality assurance procedures and operation changes are made if indicated.