Reviews
Customer Review Ratings
Average of 8 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJeffrey F
Date: 06/06/2025
1 starJeffrey F
Date: 06/06/2025
Receive a $25 perfect gift card not a true gift card from my work. The card was not supposed to expire, it did they took $5 off of my balance to reissue me another card! Awful customer experience! Ill never do business with a company like that!Perfect Gift LLC
Date: 06/09/2025
Hi ******* We apologize for your experience. The company that purchased your reward card selected the expiration ************* (6, 12, 24, or 36 months). The purchaser generously paid for your card with: No Activation fee & No Inactivity fee. We do appreciate the initial replacement was delayed or lost by **** and we waived any additional fees for shipping of a second card.Review fromWilliam R
Date: 04/04/2025
1 starWilliam R
Date: 04/04/2025
This is an absolute scam. PERFECT GIFT has set their system up to auto decline multiple transactions. This means that YOU CAN NOT use a second card to cover the balance of a transaction. This is designed so that THE PERFECT GIFT CARD can collect the balance of all the monies not used on the gift cards. DO NOT BUY. **************** is worth less. This business will be gone and under investigation soon.Perfect Gift LLC
Date: 04/07/2025
Hi *******. Your card ending 9531 has a $1.19 balance, and this is available for your use. The remaining funds will need to be accepted by a merchant that can accept payments from multi payment options. They may need to be contacted via phone if their online system is not compatible with a multi payment option. The system is in no way set up to decline purchases, but declines are based on a variety of cases ranging from e.g. not enough funds on the cards or entering a wrong cvv or card number. If you would like any additional support or assistance, please feel free to contact us at **********************************Review fromAmy Y
Date: 12/24/2024
1 starAmy Y
Date: 12/24/2024
I bought a gift card to be sent via text. I havent received any notice that its been sent. This is a scam I fear.Perfect Gift LLC
Date: 01/10/2025
Hi *** Thank you for the feedback. We do see the recipient has received the card and accessed it. It has yet to be used. Please feel free to have the recipient contact us or you are welcome to send us any questions or support needs to **********************************Review fromLeslie S
Date: 05/06/2024
1 starLeslie S
Date: 05/06/2024
I googled TJ Maxx gift cards and it took me to giftly.com. I purchased two different cards, of course giving them all my routing information over the phone. I got confirmation emails after that from perfectgifts.com. I didnt get a confirmation after the second one so I contacted the number from my email and they said they didnt have any information on me. Well, they obviously do because $100 was already taken out of my account! Then I remembered, I gave them all my routing information over the phone. Im so disgusted with both of these websites that are obviously scams. Please do something about them!Perfect Gift LLC
Date: 09/23/2024
Hi ****** Apologies for the delay in our reply. It Order: 20240506-714923 for$50 TJ Maxx egift. The order was canceled and refunded as our system prevents gifts being processed when the buyer and recipient are the same. Order: 20240506-382268 for a $50 plastic **** gift card was sent to a recipient in ****, ** The card has been used for a purchase at ******* for the full $50 balance.If you have any questions please do email us at **************************************** you.Review fromKaren M
Date: 03/26/2024
1 starKaren M
Date: 03/26/2024
Online card bought for "Amazon" over Christmas, never worked - won't load onto site as a **** card. **************** will not refund or mail me a card. I have contacted them 3 times since De 2023. Will dispute with credit card.Perfect Gift LLC
Date: 09/23/2024
Hi ***** We sincerely apologize for the late response. Upon further investigation we can see the refund was processed to your account. Please feel free to reach out to us at ********************************** if you have any questions. The refund reference number is #****-6797Review fromHank J
Date: 11/03/2023
1 starHank J
Date: 11/03/2023
This card is absolutely worthless. I don't recommend it to anyone. You can't use it where you want to. Constantly declined can't transfer it to another money platform for easier use and only good for online or phone orders. STUPID. it's my money and I can't get access to my money to use. Like I said they need to reduce operating uses or shut the doors. You make life difficult and you dictate what I can do with my moneyPerfect Gift LLC
Date: 11/09/2023
Thank you, ****, for posting your comments with the Better Business Bureau.I see your support request on November 1, 2023, at 7:07PM ET and the response provided three (3) minutes later at 7:10PM ET sharing with you the purchase attempt failed because the 3-digit security code was not provided. The 3-digit security code is in place to protect your card funds.I see you have successful purchases on November 1 at 8:44PM ET and November 5 at 11:28PM ET.I am sending you an email, so you have my complete contact information.Thank you!************************* Chief **************************************** Telephone *********************Review fromPeter H
Date: 09/09/2023
1 starPeter H
Date: 09/09/2023
I was considering using the corporate account for our new international startup, which is registered in the US. I was contacted by one of the corporate account managers who welcomed me. After discussing our needs, we agreed that a simple account would suffice. As a startup, we are conducting research, and we had planned to provide a $10 card to our participants for their time.I used the PerfectGive service once, and the card was received shortly after without any issues. Two days later, I intended to send another card to the next participant. However, just seven minutes after sending the virtual card, the transaction was denied. I contacted customer support for assistance.Support informed me that we had been flagged due to some information not matching, and they had to block the transaction. I asked them for guidance on what information needed correction, but I was told there was nothing I could do. They had flagged us, and we would have to use a different vendor. They offered no explanation or assistance, just the directive to find another provider.While this may not be a significant issue when sending gift cards to your grandchildren, it poses a problem for a business and its reputation. What will the participants think when they don't receive the money or when they receive the card but cannot access the funds? With the abundance of fraud and data phishing scams on the internet, this could impact our business and how it is perceived. We have successfully established several businesses in multiple countries, and I cannot rely on a service that could tarnish my company's reputation.To make matters worse, I cannot even cancel the account we have with them because their website is so limited. I sincerely hope that sharing this experience will benefit future shoppers.Perfect Gift LLC
Date: 09/11/2023
Thank you, *****, for posting your comments with the Better Business Bureau. I found the interactions you had with our team using a different email address on September 6, 7 and 9, 2023.I apologize for the ordering inconvenience. For the protection of clients, gift recipients, payment cardholders, and payment card issuers, online credit card transactions are scrupulously reviewed. Please double check the message you received on Saturday, September 9, 2023, at 6:59PM ET indicating you may place orders. You responded acknowledgment 1 minute later at 7PM ET.I can assist you with an account and order process that will fully meet the requirements you have shared. I have also contacted you by email, so you have my complete contact information.Thank you!************************* Chief **************************************** Telephone *********************Review fromTeresa S
Date: 06/01/2023
5 starsTeresa S
Date: 06/01/2023
I had recently filed a complaint with the BBB against a company (The Perfect Gift). It turned out I had incorrectly identified this company (Perfect Gift LLC) based in the US as the company that I was actually complaining about that is based in Canada. The professional quick response via BBB from the COO of Perfect Gift LLC was impressive. I only wish this company did business in Canada. They are quick to want to remedy a problem reported by an unhappy customer. I would have no issue buying from them if I lived in the US!Perfect Gift LLC
Date: 06/02/2023
Thank you, ******, for posting your comments with the Better Business Bureau. Setting the record straight is a true sign of your high character. One of our company missions is to help spread smiles through thoughtful gifting. Presently our VISA and Mastercard gift cards are only issued in $USD … but they are accepted in Canada and throughout most of the world. You have my contact information if I may ever be of service. Thank you! ******* ***** Chief Operating Officer *********************** Telephone ************ *** ****
Perfect Gift LLC is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.