Business ProfileforAspen Dental

This company is a joke. I'd give them zero stars if it would let me. They never answer the phone, constantly automatically reschedule my appointments to times that don't work for me, and they're always late. I have had 8:00am appointments and they haven't taken me until 9:30 - after the office staff had plenty of time to chat and drink their coffee in front of a waiting room full of people. The last straw for me was when they didn't numb my mouth enough during a recent procedure. When I tried to stop the dentist to tell her, she told me not to worry about it, then announced she would "switch to a bigger drill bit and that would help." It did not help. I was miserable. To make matters worse, I got a bill in the mail today for nearly $700 for the procedure. They billed my old insurance (which I haven't had for two years and has absolutely been updated on my file since then) and the claims got denied. Tried to call their corporate line for help and they sent me to the local office. No one ever answered, as usual. Like I said, this company is a joke. Do yourself a favor and find a different dentist.

Hello, I am so sorry for your negative experience. I am having trouble locating your Aspen Dental account with the name you provided. Do you have your account number? If not, please provide your date of birth, and a phone number or email address that is associated with your Aspen Dental account so I can better assist you. Thank you so much!