Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Fragile Heart CPR, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFragile Heart CPR, LLC

    CPR Certification

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Fragile Heart CPR, LLC is a premier health and safety training center.

    Business Details

    Location of This Business
    6101 Penn Ave 2nd floor, Pittsburgh, PA 15206
    BBB File Opened:
    11/29/2017
    Years in Business:
    5
    Business Started:
    11/1/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    • Tracey Tarver is currently the owner of American CPR Connection. A separate BBB Business Profile for this business is available here.
    Business Management
    • Ms. Tracey Tarver, Owner
    Contact Information

    Principal

    • Ms. Tracey Tarver, Owner

    Customer Contact

    • Ms. Tracey Tarver, Owner

    Customer Complaints

    33 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/12/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I rented CPR equipment on July 8th and didn't received it until July 14th. Took my class on July 16th and returned it to the post office on July 16th at 11:45am. Confirmation stated that they received the package on July 19th. They charged me an extra $16 for it not being back the 10 days even though it was their fault for not sending it out in time. ONE MONTH LATER, I find a $175 charge on my credit card stating that they never received the package.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shea l

    1 star

    02/09/2022

    The *** should not even advertise this company!! It's such a shame. I found them online via ***.org, I'm a Healthcare professional and remote learning seemed a good idea at the time. I paid for the class($95) and waited for the mannequin to be sent. Meanwhile I received an invoice for payment and followed the instructions to pay *** and additional $31 for Heartcode class as apart of the *** certification. 2 weeks later(my deadline for cpr is approaching) I reach out to the company regarding the mannequin, the zoom class and my deadline. No response to messages via phone, email or texting 2 of the instructors. I definitely think this company is a SCAM! I had to take an in person class which cost $55. I will be disputing the charges with my credit card company. I wish I had done In-person to begin with and the *** should NOT list this company on their site. They're unresponsive, ill-equipped and unprofessional. Do Not ******************* They will take your money and give you nothing in return except an invoice

    Local BBB

    Better Business Bureau of Western Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.