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Business Profile

Collections Agencies

Nationwide Processing Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Nationwide Processing Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Nationwide Processing Services has 2 locations, listed below.

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    Customer Complaints Summary

    • 16 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/01/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been receiving calls from nationwide processing stating that I need to return their call. I havent answered them. They state my name and birthday before saying that they will be coming to my home on Friday to have me sign an affidavit. They do not tell me who it is for, just that there is an order for location pending filing with my county. He also stated to avoid any further penalties against my name and social security that I should contact them or have legal representation contact them. I reached out to a friend that works for ** in my town and he said that if I was being served it would come through them. Something needs to be done about this because they will eventually reach someone who will fall for this scam.

    • Initial Complaint

      Date:06/26/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      These guys have called me every day asking for a name that's not even mine. i did speak with them a few months back and they refused to provide documentation of any proof, they could not verify if this said documentation was even sent to me at my correct address and they are refusing to abide by the statutory collection laws of my state, therefore i have refused to verify anything with them as they refuse to verify anything with me. they were spoofing me from different phone numbers now they have one phone number they are spoofing me from as well as several others. They have called my husband, my elderly mother, my minor children, my adult children and anyone they think is related to me. this is harassment and i am not afraid to take it a step further.

    • Initial Complaint

      Date:06/17/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They contacted a relative of mines, leaving a voicemail stating that if I do not get in touch with them in the next 24-48hrs active order of location. Called the number left by a gentleman Demarker Glenn 8776018237.

    • Initial Complaint

      Date:12/06/2023

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They’re supposed to be out of business but they called my ex husband, my mother, my daughter and I today! It’s not okay for the BBB to report that they’re ‘out of business’ as though their scams have been stopped! It looks bad on the BBB to NOT update factual data and reporting. The scams, overload of unnecessary calls and especially to the elderly that actually answer their phone calls are a complete disgrace. What are businesses paying for to join the BBB? What are consumers seeing when they know something is off…well, they’re seeing the BBB has been the biggest scammers of money for years and show zero credibility for the ‘product’ sold.

    • Initial Complaint

      Date:10/27/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was contacted by Nationwide Processing on November 18, 2023. When I did not pick up the call, they contacted my son in another city, telling him that they had legal papers for me. I returned their call and the woman kept asking me to verify my address, which I did. She repeated my address back to me at least 3 times, which I thought was strange.
      That was at 530 PM. Later that night, at approximately 9:00 PM, my bankcard was used in Boston, Massachusetts (I live in Michigan). The charge was for over $550, at EzCater at Red Lobster.
      I believe this call was related to that charge. I've not heard from them since then an there are no legal documents to be delivered.
      Two phone numbers were used:
      ************ and ************

    Nationwide Processing Services is NOT a BBB Accredited Business.

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