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Business Profile

Collections Agencies

Credit Management Company
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Complaints

Customer Complaints Summary

  • 264 total complaints in the last 3 years.
  • 143 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/11/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Reporting on my credit
    Credit Management of Pittsburgh, PA. 15220/Cascade Capital Funding
    File Number ********  Current Account *********** Original Creditor: App of Alabama ED, LLc
    Date of service: 03-19-23
    Amount $939.00

    I keep getting calls from Credit Management of Pittsburgh, PA. 15220 saying I owe $939.00 for a Physician Bill. They have also put a collection on my Credit.. THEY CAN NOT.. PROVIDE ME W/ any information on What physician/Hospital or what services was done. Until I'm provided w/ this info I feel as thou I shouldn't have to pay cause Im not aware of this balance.

    Business Response

    Date: 06/20/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ******* ********* claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to *** ******* directly and encourage her to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

  • Initial Complaint

    Date:06/10/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is reporting a collection account to the credit bureaus that should not be on my credit report. I do not have any debt or bills with this company.

    Business Response

    Date: 06/14/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ****** ******* claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to *** ***** directly and encourage her to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

  • Initial Complaint

    Date:06/04/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    I recently received my credit report and found these accounts that I never opened, a number of addresses that I never resided and inquiries I never made. I may be a victim of identity fraud. I have contacted these creditors to make them aware of this but they are requesting a fraud packet to be filled out and a police report. I also found these accounts that I believe not mine:

    Acct name: CRDMGMCOMP (Original Creditor: WAYNE EMERGENCY GROUP LLC)
    **** *** ********
    date opened 11/06/2023
    balance $1,308.00

    Acct name: CRDMGMCOMP (Original Creditor: WAYNE EMERGENCY GROUP LLC)
    acct no. ********
    date opened 11/06/2023
    balance $1,308.00

    I am not liable for these debts and I do not have a contract with:
    Company: CREDIT MANAGEMENT COMPAN
    Address: 2121 NOBLESTOWN RD PITTSBURGH, PA 15205
    Tel No: (682) 205-8178

    Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus and the authorization for release of information. I also filed complaints thru CFPB.

    Please delete these accounts from my credit report at once. Any questions or concerns I can be reached at **** ********** ** ** ******** ** ********** and email at *************************

    I need a response from the company.

    Business Response

    Date: 06/20/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ****** ********* claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to *** ******* directly and encourage her to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

  • Initial Complaint

    Date:05/31/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not responsible for this debt with Roanoke physician services llc. I don't have an agreement with Credit management company, located at 661 Andersen Dr.Suite 110 Pittsburgh, PA 15220

    They are also not legally allowed to collect a debt in the state of Virginia

    Business Response

    Date: 06/11/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into T****** ********** claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to *** ******** directly and encourage him to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

  • Initial Complaint

    Date:05/30/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I believe this is a false collection reported to my credit account. The bill was settled with the help of my ******** ***** * ***** *************** I wasn't informed by Monroe Emergency Physicians about the bill prior being sent to collection which is a violation to my identity. I have a proof of this collection being already settled and I want a correction to be made in my credit report immediately by deleting the collection.

    Business Response

    Date: 06/11/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ********* ********** claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to ********* directly and encourage them to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

  • Initial Complaint

    Date:05/28/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company added a false bill to my credit. When I called to discuss the supposed bill, they had no information from the original debtor, nor did they even have any of my information! They shouldn't be allowed to play with people's credit this way! I need this removed from my credit immediately! Like yesterday! I have worked so hard on my credit and this brought it down significantly!

    Business Response

    Date: 06/11/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ****** ********* claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to *** ******* directly and encourage him to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

  • Initial Complaint

    Date:05/20/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In accordance with the Fair Credit Reporting act. This account has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681.
    15 U.S.C 1681 section 602 A. States I have the right to privacy.
    15 U.S.C 1681 Section 604 A Section 2: It also states a consumer reporting agency cannot furnish a account without my written instructions
    In accordance with the Fair Debt Collection Practices Act. Debt collectors are not allowed to communicate with me under the 15 USC 1692C

    I am not liable for this debt with T.M. CARR MD PC and do not have a contract with Credit Management Company. They did not provide me with the original application like I asked.

    Business Response

    Date: 05/29/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into *** ************ claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to *** ********** directly and encourage her to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

    Customer Answer

    Date: 06/03/2024

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.



    [To assist us in bringing this matter to a close, we would like to know your view on the matter.]



    Regards,



    ****** **********

  • Initial Complaint

    Date:05/16/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never signed a contract with Credit Management System & do not approve of this debt. I am requesting this be removed from my report / files please.

    Business Response

    Date: 06/11/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ******* ****** claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to *** ***** directly and encourage him to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

  • Initial Complaint

    Date:05/15/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm urgently reaching out to address the inaccuracies on my credit report caused by the sharing of my personal information with credit bureaus, resulting in significant financial and emotional distress.

    According to 15 USC 1681 Section 602, I assert my right to financial privacy and expect my information to be handled confidentially.

    Moreover, under 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot disclose account details without my explicit consent, which I haven't provided.

    The discrepancies linked to CRDMGMCOMP have negatively impacted my financial situation, requiring immediate correction.

    Additionally, I stress compliance with 15 USC 1666(b), prohibiting creditors from treating credit card payments as late under specific circumstances.

    Below are my account details for your reference:
    Account Number: ************

    I urgently request a thorough review of my account, prompt rectification of the credit report inaccuracies, and strict adherence to federal laws governing my information.

    Failure to address these concerns promptly may result in legal action. I appreciate your immediate attention to this matter.

    Sincerely,
    **** *******

    Business Response

    Date: 05/20/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into *** ********* claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to *** ******* directly and encourage her to contact us at 888-677-5049. if we can be of further assistance.  Thank you.

  • Initial Complaint

    Date:05/07/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Credit management keep calling me at the above nume and I want it stopped

    Business Response

    Date: 06/20/2024

    Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ******* ******** claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to *** ****** *irectly and encourage him to contact us at 412-937-0900 if we can be of further assistance.  Thank you.

    Customer Answer

    Date: 06/20/2024

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.



    [To assist us in bringing this matter to a close, we would like to know your view on the matter.]



    Regards,



    ******* ******

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