Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Tao's Auto Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Fang H

    Date: 12/31/2022

    Sabotage customer's property I went for ******** Inspection in Oct 2021, I was charged more than 600USD for replacing rear rotors, pads and calipers. Right after the service, the car lost its brake, I had to pump the brake pedal 2 to 3 times to get effective braking. I called the garage immediately and was told that I should come back. The owner and one tech. jacked up the car. It took another hour and half to get it corrected. During next several months, I noticed the caliper on the left side rusted badly, and at 8th month after the service, left side caliper started leaking brake fluid. Went back in the shop, the caliper was replaced free of charge under the warranty. 4 month later, the right side caliper started leaking fluid again. I contacted the owner and the caliper leaking was confirmed by its mechanics. Then I was told to get right side caliper replaced it would cost around $250 USD. I was ****** by its workmanship and using low quality parts I have never heard a brake caliper would break in 8 12 months. The owner offered 10%, and then 20% discount to replace the bad caliper I refused. Below par workmanship and using of low quality parts are the hallmarks of this auto shop. If you can avoid, STAY AWAY from Tao's Auto Service.Follow up - I purchased a brand new caliper online and one of my friend offered to put it on the car. A shocking surprise is when the wheel was taken off, we found there are two pieces of thin metal washes (see attached picture) floating between the rotor (back side of the rotor) and rotor's dust shield which making scratching noises when rotor rotates. Now we know why the rubber seal of caliper cylinder leaks! Those two washers rotate as wheel spins and their sharp edges will slash the rubber seal when they contact with caliper piston outer seal. THIS IS SABOTAGE! Who did it and why did he do it The shop owner, ********** needs to explain!

Tao's Auto Service is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.