Business Profile

Used Car Dealers

PAautosales.com

Complaints

This profile includes complaints for PAautosales.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

14 total complaints in the last 3 years.
7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:12/24/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a used 2016 **** A6 on December 16th, 2024 and while signing the contract for the financing agreement the manager **** deliberately changed the price of the vehicle $1,000 higher than the original asking price. He also signed a we owe agreement to get me a spare key made for my car in which he has been avoiding me about, Ive stopped by the lot in person and the manager gave me the runaround once again. The next thing I noticed was a gigantic hole on the floor inside of the car that wasnt disclosed to me at all prior to selling me the vehicle. The hole is on the drivers side floor and it was covered up by the floor mats. This is unacceptable and shady business practices, **** shook my hand, looked me straight in my eyes and scammed me, hes a liar, a thief and a fraud, he had no intentions whatsoever of making a good deal or living up to his word. Terrible customer service and shady business dealings, I wouldnt recommend this business to my worst enemy
Customer Answer
Date: 12/26/2024
The warranty that I was sold also has the original sale price of the vehicle that the dealer filled in, I did not give this information to the warranty company.
Business Response
Date: 01/27/2025
gor A.
Attachments
Sat, Jan 25, 4:02 PM (2 days ago)
to me, *******

Good afternoon ****,

Please be advised that we address all the customer's concerns. We fully reimbursed the customer for the key. Copy of the check attached.

If you have any questions, please call me directly at ************.

Thank you.

**** *.
Finance Manager
**********************************************************************************
P: ************** | F: **************
Customer Answer
Date: 02/02/2025
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 22728761

I am rejecting this response because:

Regards,

******* **********
Initial Complaint
Date:11/19/2024
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a vehicle at PaAutoSales ************ last July 2024. Initially, I paid $1199 for the ************* to be included. However, I decided to cancel the ************* and will be getting it from my personal *************** So on August 25, 2024, I requested to ***** to cancel and refund me the amount. The ***** ***resentative said that they never received the application from the dealership and my policy was never in their system. So I was advised to talk to the dealership to ask what was going on. On September 6, 2024, Mr. **** from the dealership sent an email to me that they processed everything and sent a check to **************************. He also mentioned that changes to my monthly payment will be reflected on my next statement. It's been more than 90 days and no changes to my statement were made. I also spoke to a **************** *** recently and was told no transactions and checks were received from the dealership. Please help me with this issue as the dealership is now ignoring my messages and is unreachable.
Business Response
Date: 12/11/2024
Good afternoon,
Please be advised that we sent the check for the gap refund directly to the lender. Please contact the lender and clarify how the funds were applied.
If you have any additional questions, please call me directly at ************.
Thank you.
**** *.
Operation Manager
Customer Answer
Date: 12/12/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

******** ******
Initial Complaint
Date:11/14/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought a 2024 ************ from this dealership. The frame of the vehicle is bent (I didnt know). I tried to get an Alignment but couldnt due to the frame is bent. Now, I have no vehicle & am out of the money I put down & have pd the bank. This place sold me a Lemon ********** need to stop selling vehicles like this to people.
Customer Answer
Date: 11/14/2024
I have now involved:
Ally (bank that I pd monthly) they have also put an complaint on them.
Kia they are conducting an investigation
Phila *************************** are also investigating the selling a vehicle w/a bent frame
Business Response
Date: 12/12/2024
Good afternoon,
Please be advised, that we are more than happy to address and resolve the issue for ***** *******. This customer purchased a vehicle from us in July 2024. According to our records, we do not have any unresolved issues on file for this customer. Mrs. ******* stopped by at our dealership 3 weeks ago and filed a police report, that we sold defective unit with the frame damage. We have all the records where/how and when we purchased the vehicle without any indication of the accident/frame/structural damage or air bags deployed. We have an option to help the customer to trade the unit or we can call the lender to repossess the unit. Unfortunately, it will negatively affect customer credit and our portfolio with the lender also. Please let us know how would you like to proceed. The vehicle is currently parked outside of the dealership lot on the street and the customer removed the plates.
If you have any additional questions, please call me directly at **********************.

Thank you.
**** *.
Operation Manager

Business Response
Date: 12/12/2024
Good afternoon,
Please be advised we are more than happy to address and resolve this issue for ***** *******. As described in the previous reply, we have an option to trade the unit or call the lender to repossess the car.
If you have any additional questions, please call me directly at *********************.
Thank you.
**** *.
Operation Manager
Business Response
Date: 12/12/2024
Good afternoon,
Please be advised, that we are more than happy to address and resolve the issue for ***** *******. This customer purchased a vehicle from us in July 2024. According to our records, we do not have any unresolved issues on file for this customer. Mrs. ******* stopped by at our dealership 3 weeks ago and filed a police report, that we sold defective unit with the frame damage. We have all the records where/how and when we purchased the vehicle without any indication of the accident/frame/structural damage or air bags deployed. We have an option to help the customer to trade the unit or we can call the lender to repossess the unit. Unfortunately, it will negatively affect customer credit and our portfolio with the lender also. Please let us know how would you like to proceed. The vehicle is currently parked outside of the dealership lot on the street and the customer removed the plates.
If you have any additional questions, please call me directly at **********************.

Thank you.
**** *.
Operation Manager
Customer Answer
Date: 12/12/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 22553494

I am rejecting this response because:
The vehicle was parked on the inside of the lot & Nuk came out & put it on the street. This is not the first incident with this vehicle that I didnt even pick out. And it took a month to respond to u selling me a BENT frame vehicle??? NO THANK U!!!! And to report that its a reposition, no its a return, that was TOW back to u because its a hazard to be driving a BENT frame car that I COULDNT GET FIXED!!!!! And to sell me a bad car like that because im a FEMALE IS NOT COOL AT ALL!!!!!! So, once again, NO I DO NOT WANT ANYTHING FROM PA AUTO SALES!!!!! When I mention this companies name, people/Lawyers all know about them (wish I did before wasting my money). But, I will be just like them & tell my BAD EXPERIENCE WITH THIS BAD BAD PLACE.

Regards,

***** *******
Initial Complaint
Date:08/22/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I tried to contact this company about a refund about my gap insurance and the company keep giving me the run around and telling me there is never no one I can talk to
Business Response
Date: 08/22/2024
Good afternoon *****,
Please reach out to me directly at *********************. We can not find you information in our system.
Thank you.
Manager
************
Initial Complaint
Date:07/29/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On May 1st 2024, I purchased a vehicle from PAAutoSales.com. Total price including tax and other fees is $30166.36. Nukri M. coordinated the sales while the store manager **** *. signed the contract. PAAutosales.com promised a three month power-train warranty starting from the date of the sale,which is May 1st 2024.The check engine light came on two weeks after, I drove it to a verified partner shop of the warranty provider for diagnostic and repairing. The mechanic called the warranty provider where the warranty provider indicated that the warranty that was promised by PAAutosales was canceled by **********, and never being paid. I had to pay the mechanic $400 out-of-pocket for the fix.I called ****. He promised to purchase a new one for the car, but I had to wait for a period of time for it to go into effect.A few weeks later the check engine light came on again, with noticeable engine knocking noises and performance degradation. I took it to a dealership service center this time for a diagnostic on July 7th, 2024.After running the test, the mechanic asked the car not to be driven due to a mechanical failure of the camshaft intake and relevant components. They stated that the car could not longer be operated safely.The whole repair cost a total of $6000. And since the warranty offered is actually an engine-only warranty, it covered less than 50% of it. The out-of-pocket cost came out to be $3021.93. The mechanic emphasized that the cost should be reimbursed by the seller, as this type of mechanic breakdown should not happen within two months of the purchase. They falsely advertised their warranty that came with the purchase. It is an engine-only warranty while they advertise it as a powertrain warranty.I am asking PAAutosales.com to reimburse my out-of-pocket cost of $3021.93 - the cost to bring the car to a state that is safely operational. Ive sent my formal request to ******************************** with an itemized invoice but never received any responses.
Business Response
Date: 10/16/2024
Good afternoon,
We apologize for the delay. We would like to inform, that we tried to resolve this issue with the customer. We offered to tow the vehicle to our service facility and address the issue without any expenses from the customer. Unfortunately he declined our offer. We resolved the issue with the warranty provider, when it was voided and reinstated. The warranty that we provided with the deal has a limit for coverage and pay out. We can offer $1,500 to help the customer in this situation.
If you have any additional questions, please call me directly.
Thank you.
**** *.
Manager
PAAutoSales.com
Business Response
Date: 10/16/2024
We apologize for the delay. We would like to inform, that we tried to resolve this issue with the customer. We offered to tow the vehicle to our service facility and address the issue without any expenses from the customer. Unfortunately he declined our offer. We resolved the issue with the warranty provider, when it was voided and reinstated. The warranty that we provided with the deal has a limit for coverage and pay out. We can offer $1,500 to help the customer in this situation.

If you have any additional questions, please call me directly.

Thank you.

**** *.

Manager

PAAutoSales.com
Customer Answer
Date: 10/26/2024
They are just trying to stalled it. I reached out for a resolution but they never responded with next steps
Initial Complaint
Date:04/26/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Purchase car on June 24 2023 Flashing light signal was on I was told by sales manager that the car just needed an updated computer and the the yellow explanation point codes would go away. PA AUTO SALES Sent us over the PA auto inspection to have the upload complete however once their We were told to bring car back because the individual that does that work was off. The team gave us a new date. We went back a week later still in June and then was told by PA auto inspection team to bring the car back because the upload will take longer. Now.. I didn't get an appointment until 4 months later to have the new uploadcompleted. So for four months of me calling and complaining about the appointment I finally got one for October 2023. They had the car for about 2week then completed the job.. **** once I got the car back the malfunctioning codes continued to go off. Then my lights went off, then the doors would not open and the explanation point was on!.. I called them again they gave an appointment for December 2023. I spoke with **** the manager and sales team several times and was told they would fix the malfunctioning codes on the car. It's almost a year later and the car is still malfunctioning...I finally got an another appointment with thier inspection team in March 2024 and they saw the problem. I sent the bill over to **** at Pa Auto sales.com he told me on several different occasions that he was setting up appointment to have the car fixed and NOTHING!.. and I have emailed and I have made several visits to the dealership and spoke with entire sales team and **** on several different occasions.. I don't travel with my car because I'm not sure of the safety However I'm stuck with paying the payment.. **** has the total amout due to fix a car that he sold to my family with MALFUNCTIONING CODES which HE CLAIMS TO BE JUST A COMPUTER UPDATED NEEDED! NOT TRUE. THE COMFORT CONVERTER IS DAMAGED Found by his team PA INSPECTION PLEASE PAY FOR THE REPAIRS ON THIS VERY EXPENSIVE VEHICLE LIKE YOU SAID THAT YOU WOULD SIGNED A VERY UNHAPPY CUSTOMER
Business Response
Date: 06/18/2024
Good afternoon,
We apologize for the delay. Please be advised that we are more than happy to help with the repairs on this matter. The warranty company is willing to cover a portion of these repairs. Please contact our service facility at ************ to schedule an appointment and get an estimate on what would be covered under your service plan.
If you have any additional questions, please call me at *****************.
Thank you.
************
Manager
Initial Complaint
Date:04/12/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a 2019 Q5 auto from this business and upon purchase **** the car gave malfunctioning codes right away I was told that the car needed to have a computer update and all codes would stop. I was then told to take the car right over to pa inspection Station so the car could be updated. Once there i was told to bring the car back because the update would take longer. So I was turned away with a promise that they would call me for an appointment. No appointment was available until October 4 months later. once the appointment was completed the car continued to malfunctioning and with new malfunctioning codes appearing. I called them and then no response. I spoke with **** and his team and told them the issue and **** said he would fix the issue so I emailed him all paper work. **** and his team continued to play games to string me along and still to this day no repairs, even after speaking with him and going to the office. The issue is electrical and **** and his team knows the issues was there upon purchase of unit and they refuse to take responsibility of selling me a used car with electrical issues. Please repair the car Mr **** as you have been telling me that you would for the past months and this issue can be resolved Thank you!
Customer Answer
Date: 06/05/2024
good afternoon, I dont understand how my case can be closed and deemed as invalid when the paauto sales has not responded to my complaint. I did however purchase used 2019 q5 from mr **** and he in turn has told me on several occasions that he would have the unit fixed. he has done nothing to what was said he would do. the car was purchased with computer issues and he has not made any attempt to make the correction or repairs on this car. the lights on the car do not work and the hatch of the car does not open, also the car computer system does not recognize the key fob is in the car. the car has electronical damage and war purchased this way and I was told that it would be fixed by his company. I dont understand how you could close this case with no response form **** to claim. please continue to ask for a response to this very valid claim of PAautosales.com selling me a damage q5 audi on 6-24-2023 this has been an ongoing issue with them. p.s. I will say that I used a different name because I did not want my real name on the internet.
my first name is *********************************** this is the name that is on the sales slip.
thank you for your time with this matter. hopefully this information helps to move forward with this complaint.
Business Response
Date: 06/18/2024
Good afternoon,
We apologize for the delay. Please be advised that we are more than happy to help with the repairs on this matter. The warranty company is willing to cover a portion of these repairs. Please contact our service facility at ************ to schedule an appointment and get an estimate on what would be covered under your service plan.
If you have any additional questions, please call me at *****************.
Thank you.
************
Manager
Initial Complaint
Date:03/06/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a car from PA Auto Sales, **************************************, on 8/2/2023. I live in another state, so my transaction was done digitally. After I purchased the car, possibly in November 2023, I found out I am entitled to a tax credit based on this vehicle (2018 ***** Volt - stock# ******) being an electric vehicle. I began calling the sales staff at PA Auto Sales in November, 2023, to get a form filled out so I can claim this tax credit for the 2023 tax year. It is a one-page form that is obtained by the **** The form is called *****, Clean Vehicle Seller Report. I was told **** was the only one to fill out this form for me. I have been calling and emailing nonstop since November 2023 and **** always has an excuse for not getting to this form that I must have in order to get this tax credit for 2023. It is now March 6, 2024 & I still do not have the form filed. The tax credit will be approximately $3000.00. This is a significant savings on my tax filing for 2023. Please assist me in getting this form filled out so I can file my taxes for 2023. If it is too late to get the tax credit (IRS had a Feb 2024 deadline) I am demanding a refund by PA Auto Sales equal to the amount I should have received from ****
Business Response
Date: 03/20/2024
Good afternoon,

Please follow these guidelines to obtain your tax credit
****************************************************************
*********************************************
**********************************************
Thank you.
************
Manager

Customer Answer
Date: 03/20/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 21395116

I am rejecting this response because: *** Form ********************************************** addition to the form I must fill out on my own as well (which ****, Manager, pointed out in his response). I see the dealership has not mentioned they completed their task for the *** to accept the tax credit I am entitled to. Both parties have tasks to complete in order for me to receive the tax credit.

Regards,

*************************

Customer Answer
Date: 08/13/2024
The car dealership submitted the necessary documents to the *** as requested. No further action is necessary and my complaint has been resolved to my satisfaction.
Initial Complaint
Date:11/24/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My 18 year old son bought a car from this dealership in October 2, 2023. We test drove it and was told it was just inspected in July. After having it for only one month and few days the check engine light came on. We took it to Auto Zone to put the computer on it to see the problem. It was a #4 cylinder misfire. I contacted the dealership for help or guidance. I was told we needed to go through the warranty. The warranty real covers nothing. We took it to a mechanic on Nov. 20 to have it assessed and to be fixed. They informed us one of the coils was recently replaced. He replaced the remaining coils and spark plugs in Nov. 21. On Nov. 22. The check engine light came back on. We took it back to the mechanic. He registered 2 issues with the car. One was still for a #4 cylinder misfire and the other a transmission error. This company does not fix transmissions so we needed to go to a transmission shop. On Nov. 24 we had it assessed and was told the transmission fluid was down by 2 quarts and they could tell the transmission pan was very recently changed. Cornerstone did not replace the fluid once they made the repairs. They did not see a leak. But the #4 misfire is still registering. We also realized the windshield needs to be replaced. It had 2 chips. When we took it to the glass shop they could not believe it passed inspection. So we will need to replace this also.I talked to the owner of Cornerstone, *********************. He was very rude, impolite and not willing to help. He told me he gave us the warranty, which was useless and covered nothing. He also had some harsh words for me as a person. The only advice he offered, very rudely, was we should of bought a new vehicle. I understand it is a used vehicle but we didnt have it 2 months and it is failing and we put a good amount of money in to it. It should of lasted longer than 2 months and how did it get inspected properly? Many poor reviews on ****** for Cornerstone with the same issues.
Customer Answer
Date: 11/28/2023
My sons name is **** ***
Business Response
Date: 02/05/2024
Good afternoon,
Please be advised this issue has nothing to do with our business. We don't have anything by this name in our database.
If you have any additional questions, please call us at *******************.
************
Operation Manager
Initial Complaint
Date:10/31/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
So on the September 26 I financed a vehicle with them . Excited that I was finally going to have a good car and wouldn’t have to worry about fixing it like my old one . Till this day I have taken it to there shop like 2-3 times for a jerk and kicking when you drive from a stop and nothing has been fixed . First time, they had me waiting for two weeks because my 3 year old vehicle needed new motor mounts .that got replaced and my car still had the same issue . Then I took it for a transmission flush because they said “maybe that’s the issue “ so I said whatever . That got done a week after . I received a call saying “ your car is 100% “ I was happy so I went to pick it up. I test drove and it was still doing the same thing , so I returned it just for them to tell something different “ your car needs a week for the new fluid to settle “ so why would they tell me on the phone it was a 100% ready ?. I was furious. It’s been a week and my car is still having the same issue but now it’s stalls when I accelerate at certain speeds . I’m tired of wasting time and days at my job , losing money just to get the round about on my vehicle and nothing is being done . I just want to get my car exchanged or a refund at this point because they don’t know what they are doing and they are just wasting my time and money . I’ve tried to get into contact with the manager but every time I call he is never there .
Business Response
Date: 11/30/2023
Good afternoon,
We apologize for a delay on this matter. This issue was address and resolved, we changed transmission on the vehicle and provided the loaner to the customer. Please let us know if there is anything we can do for you in the future. Thank you for you time and patience.
************
Manager

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Customer Answer

Business Response

Business Response

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Customer Answer

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Business Response

PAautosales.com is BBB Accredited.