Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:12/09/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I recently moved to ********* where I purchased a primary home and an investment property. A family friend connected my brother and me to Mr. ***** ******** of c to work on both properties. Mr. ***** was provided with a total of $****** during a 3-month period to renovate both properties. Mr. ******** informed us that he had a team of 6 people that worked for him and he would be able to complete the work within the time-line we agreed to. During the 3 months, Mr. ******** was consistently absent or late to work.The first property ****************** showed very little progress and Mr. ********* failed to hire sub-contractors to complete the core work as outlined by the alleged permit he received from the city of *********** He falsified documents, and refused to provided receipts for all sub-contractors and materials purchases. Weve had 4 contractors at ****************** and they are disturbed by the work performed. Additionally, he failed to complete all of the core work outlined in the contract/invoive. Mr. ********* failed to complete, electric, plumbing and HVAC work at ******************* We would not have passed inspection to sell or rent ******************* Furthermore, it will cost even more to repair the damaged, and inexperienced work done by Mr. ********* The limited receipts and limited scope of work performed by Mr. ******** indicate that he did not hire any workers/sub-contractors. He pocketed the majority of the funds received for both properties. He purchase used and damaged materials, lied about where materials were purchased. All while demanding additional funds to complete the work. Mr. ******** received $30,000 via cashier check for ******************* Mr. ******** received ****** via cashier checks for ****************************** advance check requested and provided on June 17, 2024 for $ ***** Total cashier checks provided in the name of ***** ******** is $ ****** Sincerely,****** ********* Kind regards,******

  Business Response

  Date: 12/17/2024

   I am writing regarding the recent termination of are contract on the
  project located at *****************************************************************************. While
  I respect your decision, I would like to formally address the work
  completed under the agreement and clarify any misunderstandings.
  As per are agreement I started the work in June on *******************
  Two weeks into the project ******* ex-boyfriend/ business partner
  called L&I and officers issued a stop work order. I informed Ms.
  Limprevil. I took the necessary steps at Licenses and Insured with
  the City of ********** to register my business and pulled permits
  for 118 E twenty fourth Steet which was a verbal agreement for me
  to do the demo however Ms ********* used my permit and hired
  someone else for the demo. Subcontractors were hired for demo,
  electrical, flooring, and painters under Brush of the Sunnah LLC.
  While waiting for permits at *********************************************** offered me to
  work at **************** while waiting for permits. I denied working
  in the beginning at Dartmoor Dr. ****** and ******* pleaded with me
  to help her transition from ************ to **********. I agreed to
  help her settle in her home with conditions that *****************
  was still my primary concern. Throughout the process ****** and ***
  personally visited the project sites on multiple occasions to review
  the process. ****** also moved into the property while work was
  being completed and still issued cashiers checks with satisfaction
  of work detail of both properties, able to move in her primary
  residence at ***********. We proceeded to go back in 303and
  continued work. As I was beginning to start work, I realized that the
  electricity wasnt working, and before we stopped working, my
  electrician had the entire house wired and functioning. I proceeded
  to the basement, thinking maybe *** came in and trip the main
  breaker at panel. To discover wires where cut from the Head of the
  panel wire outlet. I inform the Limprevils of the damage, took
  pictures and began to rewire with 12/2 romax. I was successful in
  getting power to start completing work, but to my surprise there was
  walls knocked out and human defecation in front bedroom, caused
  by the ex-fianc/Partner. As ****** suggests.
  At this time, I cleaned up, fixed walls and began to work with
  tenacity. I asked ****** for a partial increment for remainder scope
  of work, 2 days later while constructing bathroom and shower,
  ****** and ***, released me from my duties of work, asking for me to
  turnover keys to properties and vacate the premises.

  And here we are today, at this point