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Find a Location

Inspire has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Inspire

      30 S 15th St Ste 1400 Philadelphia, PA 19102-4806

      BBB Accredited Business
    • Inspire Energy

      1200 Ferry Ave Camden, NJ 08104-1810

    • Inspire Energy

      923 Haddonfield Rd Ste 300 Cherry Hill, NJ 08002-2752

    • Inspire

      1221 2nd St #400 Santa Monica, CA 90401-1117

    Business ProfileforInspire

    Renewable Energy
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    After a BBB inquiry, the company advised that its representatives in the field wear Inspire-logoed clothing and photo badges that include an Inspire badge containing picture of sales representative, the company phone number,and must be visible, worn around neck with Inspire lanyard. Sales representatives must also wear a branded Inspire shirt or top layer.  If you see someone who is not wearing such a uniform and ID badge, make sure you are working with the actual company.   
    -- 
    See all additional business information

    At-a-glance

    Customer Reviews

    3.18/5stars

    Average of 324 Customer Reviews

    Customer Complaints

    269 complaints closed in last 3 years

    84 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/17/2015

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We’re on a mission to transform the way people access clean energy and accelerate a net-zero carbon future.

    Products & Services

    Clean Energy (Retail Electricity Supply, REC's, etc.)

    Business Details

    This is a multi-location business.

    Find a Location

    Inspire has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Inspire

        30 S 15th St Ste 1400 Philadelphia, PA 19102-4806

        BBB Accredited Business
      • Inspire Energy

        1200 Ferry Ave Camden, NJ 08104-1810

      • Inspire Energy

        923 Haddonfield Rd Ste 300 Cherry Hill, NJ 08002-2752

      • Inspire

        1221 2nd St #400 Santa Monica, CA 90401-1117

      Location of This Business
      30 S 15th St Ste 1400, Philadelphia, PA 19102-4806
      BBB File Opened:
      7/1/2014
      Years in Business:
      10
      Business Started:
      5/8/2013
      Business Incorporated:
      5/6/2013
      Accredited Since:
      11/17/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of A-2013-237-6082 for this business, issued by Public Utility Commission (PUC)-PA

      These agencies may include:

      Public Utility Commission (PUC)-PA

      Keystone Bldg., 400 North Street

      Harrisburg PA 17120

      (717) 783-7349

      Fax: (717) 7875813

      http://www.puc.state.pa.us

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Inspire Energy Holdings, LLC
      • Inspire Clean Energy
      Business Management
      • Ms. Stephanie F Donner, Interim CEO
      Contact Information

      Principal

      • Ms. Stephanie F Donner, Interim CEO

      Customer Contact

      • Ms. Stephanie F Donner, Interim CEO
      Additional Contact Information

      Fax Numbers

      • (866) 868-1203
        Primary Fax

      Email Addresses

      Customer Complaints

      269 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/11/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I was approached by 2 people "workers" who had claimed to have been from my Electric company, they had told me that they were "correcting customers bills" stating that our power company was over charging us by billing us for 3 separate charges per KW, they then showed me these charges on 1 of my bills and said that they were signing me up to have my bill corrected, at new rate at .10 per KW. They knew full well that I didn't even understand the way these bills work, I told them I just look at whats owed and send the payment. Well, I had just received my new power bill for this month, and the ONLY thing that was changed was the EXTRA charge of $100 MORE added to my current charges for the month. The exact same things were listed as they had shown me and told me were "Wrong, over charges" And now my power bill is an additional $100 more with this Inspire charge. They had me thinking 100% that my bill would go down in cost, which was a 100% flat out LIE!! I am a single, disabled mother of 3, and my income was very tight to start with, which I had even mentioned to them! I absolutely can NOT afford an extra $100 to be giving to an extra Electric company! They knew they had me thinking my bill was going to be cheaper than it had been over the past few months, had I actually known it was an extra charge I absolutely would NOT have signed up for it. The fact that this company allows their employees to LIE in order to get people to sign up is completely wrong, immoral and deceitful.
      Read More

      Customer Reviews

      324 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amy C

      1 star

      03/18/2024

      Same here! They promised me a fixed rate for one year but only gave it til the end of that year which was two months later. After that my bill jumped up over 400$ a month for a two bedroom apartment. When I called them they offered me a check as a sort of hush payment so i wouldn't sue. I accepted but never did receive a penny and they just gave me the runaround. Worst business I've ever dealt with by far!

      Inspire Response

      04/01/2024

      Thank you for reaching out. We're sorry to hear this and would be happy to look into your concerns further. Please reach out to our Member Experience team at ************ Monday-Friday between 9am-6pm EST or email ***************************.

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