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Customer Review Ratings
Average of 365 Customer Reviews
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Review fromWileta T
Date: 07/29/2025
3 starsCompany is good with credit. However wish shipping prices could be lower. Good service otherwise.Review fromDionna M
Date: 07/27/2025
5 starsPerpay is by far an extraordinary company. That offers clients a chance to clear up credit and purchase name brand items with the ***** ****** quick delivery service. (Actually better than ***** ****** delivery service). Since becoming a member I have referred them to at least 3 of my friends. Thanks guys for your awesome service.Review fromJesse P
Date: 07/24/2025
5 starsI had an issue for the first time out the half dozen or more stuff Iv purchased and it was a little pain getting to the point of it being handled but no more or less then anywhere else. Once that was started it was less then 48 hours and a new item was sent in its place! CS was spot on and fast to respond by email. Only issue I have had. ****** handledReview fromNicholas A
Date: 07/24/2025
1 starI cannot close my account and never recieved my credit card, this is money I need to for my living and Im having money taken from my paycheck unnecessarily.Review fromBrandon H
Date: 07/21/2025
2 starsI order 2 pairs of shoes, only received 1 pair and of course the most expensive pair did not make it, *** tried to contact customer support. And havent received any help, this is day 2 of trying to get this issue resolved. Im very upset that my wife couldnt get her shoes before her trip. Very disappointed!Review fromKendrick P
Date: 07/17/2025
1 starThey refuse to refund or re ship my items that were paid for after an incorrect delivery was made. I explained packages werent delivered and they ask for a police report but I cant get one for an mis shipment. Perpay stopped responding and Im stuck with a balance of $1500 for items I havent received!Review fromBarbara O
Date: 07/17/2025
5 starsGreat! I wish you would bring back the ***** belt!!??Review fromKory H
Date: 07/16/2025
1 starI set it up to have $180 sent to my perpay account every 2 weeks. I have a payment of ***** every two weeks. Why then do you rake the full $180 each time when it was agreed upon *****? Yall are stealing.Review fromBeau R
Date: 07/15/2025
1 starThey closed my account and stated I was four months behind on payments, while I was actively making payments. There was no proper explanation provided and it seems they have made a mistake. **************** just seems mad when you reach out for help.Review fromElizabeth S
Date: 07/11/2025
1 starI recently visited the site to explore a few items and check if I qualified for their PerPay services. I added items to my cart purely to see if Id be approved for the total amountnot to place an actual order. However, as soon as I was approved, the order was automatically placed without giving me the chance to review or modify it.I immediately reached out to customer support, but it took an entire day to get a response. By then, the order had already shipped. One representative told me not to worry, while another confirmed it had been sentcompletely contradictory and unhelpful communication. This was a frustrating experience. There should absolutely be an option to review and cancel an order before it processes. Im now stuck with a purchase I never intended to finalize. Very disappointing.
Perpay Inc.
Date: 07/21/2025
We are sorry to hear this experience didnt meet expectations. The team understands how being unable to review or cancel the order before it is processed can feel frustrating. While orders are placed upon approval to ensure availability, we are always looking for ways to improve the process, and feedback like yours is essential to get that done. I'm happy to report that a team member has been in touch with a resolution to this issue, please respond to their message if you have any additional questions or concerns.
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