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Customer Review Ratings
Average of 431 Customer Reviews
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Review fromNorval W
Date: 08/01/2025
4 starsWould give a 5 star rating, except they forgot one item I ordered and is paying for?!Otherwise I will be one of their best consumers.Review fromLeonard P
Date: 08/01/2025
5 starsAlways a good deal and an easy way to purchase big ticket items. Fast deliveryReview fromWileta T
Date: 07/29/2025
3 starsCompany is good with credit. However wish shipping prices could be lower. Good service otherwise.Review fromDionna M
Date: 07/27/2025
5 starsPerpay is by far an extraordinary company. That offers clients a chance to clear up credit and purchase name brand items with the ***** ****** quick delivery service. (Actually better than ***** ****** delivery service). Since becoming a member I have referred them to at least 3 of my friends. Thanks guys for your awesome service.Review fromJesse P
Date: 07/24/2025
5 starsI had an issue for the first time out the half dozen or more stuff Iv purchased and it was a little pain getting to the point of it being handled but no more or less then anywhere else. Once that was started it was less then 48 hours and a new item was sent in its place! CS was spot on and fast to respond by email. Only issue I have had. ****** handledReview fromNicholas A
Date: 07/24/2025
1 starI cannot close my account and never recieved my credit card, this is money I need to for my living and Im having money taken from my paycheck unnecessarily.
Perpay Inc.
Date: 08/05/2025
We are sorry to hear about the trouble you're experiencing, and we take concerns like this seriously. While we do not have the ability to take payments, as they are sent voluntarily from your employer, the team wants to make sure your account is fully supported, especially regarding the missing card and payroll deductions. A team member has reached out to you to assist, please respond to their message, and they will take care of the rest from there!Review fromBrandon H
Date: 07/21/2025
2 starsI order 2 pairs of shoes, only received 1 pair and of course the most expensive pair did not make it, *** tried to contact customer support. And havent received any help, this is day 2 of trying to get this issue resolved. Im very upset that my wife couldnt get her shoes before her trip. Very disappointed!Perpay Inc.
Date: 08/05/2025
We appreciate the feedback and understand how frustrating this experience must have beenespecially with a special trip involved. While this isnt the experience we strive for, please know our team is committed to resolving order issues quickly and fairly. At this time, it looks like a team member has reached out with an update on the order; please respond to their message if you have any additional questions or concerns.Review fromKendrick P
Date: 07/17/2025
1 starThey refuse to refund or re ship my items that were paid for after an incorrect delivery was made. I explained packages werent delivered and they ask for a police report but I cant get one for an mis shipment. Perpay stopped responding and Im stuck with a balance of $1500 for items I havent received!Perpay Inc.
Date: 08/04/2025
We are truly sorry to hear about the delivery issue and any frustration caused. We understand that our claims process can be frustrating, and we would love to connect if you are still in need of assistance. Our goal is always to ensure fair resolutions and support our members through the process. Please reach out to us anytime at *******************************Review fromBarbara O
Date: 07/17/2025
5 starsGreat! I wish you would bring back the ***** belt!!??Review fromKory H
Date: 07/16/2025
1 starI set it up to have $180 sent to my perpay account every 2 weeks. I have a payment of ***** every two weeks. Why then do you rake the full $180 each time when it was agreed upon *****? Yall are stealing.Perpay Inc.
Date: 08/04/2025
Thanks for sharing your concerns. Perpay does not have the ability to take your direct deposit payments; rather, we receive the designated direct deposit payment set by you and your employer. Based on your current setup, you will need to adjust your direct deposit to only take $91.25, as we cannot make that adjustment on your behalf. A team member has reached out to assist you if needed, please respond to their message if you have any additional questions or concerns!
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