Business ProfileforPRG Real Estate Management Properties, Incorporated

I leased an apartment at *************** in ********, **, based on the notion that the concrete ceilings would alleviate the typical issue of hearing the neighbor above. I was wrong. As a result, when my lease was about to end, I looked at the floor plan of the building and discovered that unit **** did not have an apartment unit above it, only the sky lounge. I reached out to the leasing office and inquired if the unit would be coming available at the time my lease was up. I expressed the reasons why I had an interest in this specific unit (because of my issue with noise from above and nothing being above **** other than a lounge). I informed the leasing agent that, if the unit **** was not going to be available, I was not going to renew my lease at the apartment complex. I was informed by the leasing agent that she believed that the unit would become available around the time my lease expired and would get back to me. During this time I cased the sky lounge out, specifically at night, to see how much foot traffic occurred. During that time, there was nothing in the sky lounge other than couches, tables and chairs (no pool tables, hockey table etc.). The foot traffic was very light and the people there sat on laptops, sat and read books etc. Based on this, I made the decision to lease unit ****, if it were to be available when my lease ended. The leasing agent finally informed me that unit **** would be available a couple of weeks after my lease ended and that she would extend my current lease until unit **** was available. Upon moving in unit ****, it was peaceful. About a week or two later I started hearing increased amount of commotion above me. When I went to the sky lounge to investigate, management relocated the pool table (which had been downstairs the entire time, prior to me moving into ****) above my apartment (bedroom). I tried to tolerate the noise for months, but the issue has started causing me to lose sleep, which affects my mental health