Business ProfileforNicck Townsend Salon

I accidentally booked my eyebrow appointment (65$) a week later than I meant to using their online tool (the only way you can book). When I showed up and realized it was next week, I asked to change the appointment to any future date or stylist since I could not make the appointment time I accidentally scheduled. This business has the most dishonest policies. They took my money and would not allow me to schedule any other appointment or stylist, unless I paid twice. Even though my appointment was still a week away. There are many negative reviews about this businesses dishonest policies. They also do not have a proper entrance to the salon and if you are 5 minutes late, they take your money with no refund. Please see the policy below: *PAYMENTS ARE NOT TRANSFERABLE TO OTHER DATES, TIMES AND ARE NOT TRANSFERABLE TO OTHER PARTIES. *PAYMENTS ARE NON-REFUNDABLE! NO CALL/NO SHOWS WILL BE CHARGED THE BALANCE OF SERVICE SCHEDULED! * SERVICES THAT ARE PAID IN FULL ARE FINAL AND ARE NOT REFUNDABLE! *PLEASE BE ADVISED THAT TARDINESS WILL NOT BE TOLERATED. IF YOU ARE MORE THAN 5 MINUTES LATE YOUR APPOINTMENT IS CANCELLED. PLEASE DO NOT DISTURB US WHILE WE ARE IN A SESSION. ROAD BLOCK IN THE AREA! *PLEASE BE ADVISED THAT THE WATER DEPARTMENT WILL BE DOING CONSTRUCTION IN OUR AREA. UNFORTUNATELY ACCESS TO OUR ENTRANCE IS NOT DETERMINED UNTIL WE ARRIVE THE DAY OF. USUALLY THE ALTERNATE ROUTE THAT WILL GAIN YOU ACCESS IS: (from ***** ***** & *******) Take ******* up towards ***** ***. At ***** *** make a right take *****, pass a traffic light, continue down and make a right on to ****** ***** **** Take ****** ***** and make a slight left onto ****** **** (This is our back way) Continue onto ****** and make a left into **** ****** **** Parking Lot. If our main entrance is not open use the directions above but make a left into our back parking lot. You will see a greenish "truck" that says ******* *****. Please allow extra travel time to accommodate the near by construction.