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Find a Location

DeSimone Auto Center City has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DeSimone Auto Center City

      11295 Roosevelt Blvd Philadelphia, PA 19154-2120

    • DeSimone Auto Center City

      518 N 2nd St Philadelphia, PA 19123-4216

    Business ProfileforDeSimone Auto Center City

    Auto Body Repair and Painting
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    DeSimone Auto Center City has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DeSimone Auto Center City

        11295 Roosevelt Blvd Philadelphia, PA 19154-2120

      • DeSimone Auto Center City

        518 N 2nd St Philadelphia, PA 19123-4216

      Location of This Business
      11295 Roosevelt Blvd, Philadelphia, PA 19154-2120
      BBB File Opened:
      2/1/1983
      Years in Business:
      52
      Business Started:
      7/19/1971
      Business Started Locally:
      7/19/1971
      Business Incorporated:
      7/19/1971
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Body Shop of Center City
      • Kia on the Boulevard
      Business Management
      • Mr. Gene DeSimone, Owner
      Contact Information

      Principal

      • Mr. Gene DeSimone, Owner

      Customer Contact

      • Mr. Gene DeSimone, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased an *** car on may 31,2022 traded me all the ****** that never gave me any issues but with the gas prices I establish this as a good deal. A few weeks ago I notice the car had an odd vibration when I was driving on the highway for over 50 miles so I brought it back to the dealer, also the passenger side tire seems bender in I told them that when I brought it for services. They said that my tires will need to be replaced and aligned and charged me for the diagnostic even though I knew what the problem was I brought the car to see if it was covered under warranty or if not find out how much and get it fixed. They didn’t have the tire took my order and said they would be there the next day it took almost a week and I had to call them since they never call me back. They changed the tire and aligned them paying almost $700 but you can see the tire was still bent in I asked the check it again and they just sent me to another dealership in NJ which they couldn’t even bother to set the appointment for me. it’s a persistent vibration over 60mph and a safety issue. I want a resolution for this is a brand new car and should be covered under warranty I don’t feel safe driving this car and I’m paying a lot of money for it. 
      Read More

      Customer Reviews

      5 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rosemarie P

      1 star

      12/04/2023

      Took my car for repair at the Kia dealership after my mechanic ran diagnostic which included evap and timing codes. In the month of October since Kia has had my car, after each repair (change the gas cap, plough valve replacement, and replacement of evaporation canister) I was told to drive my car around to make sure the engine light did not come back on, it always did within driving less than one hour Forward a head to November (yes they still have my car) I am told diagnostic codes now include the need for engine repairs, including a timing chain, timing chain tensioner, intake oil control valve, and intake camshaft sensor. Ironically my warranty expired 10 days prior to Kia reporting this to me. Also, after talking to not only my mechanic but several others the Kia dealership 100% saw the timing codes along with the evap codes when the diagnostics were ran on my Kia. As previously stated above the diagnostic codes were what originally sent me to the dealership. I hate to pull the gender card, but as a female I feel I was taking advantage of .

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