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          RTA Service Company, Incorporated has 1 locations, listed below.

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            Business ProfileRTA Service Company, Incorporated

            Audio Visual Equipment Repair

            Contact Information

            3130 Richmond St

            Philadelphia, PA 19134-5827

            Get Directions
            (215) 426-8639

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Business Details

            Location of This Business
            3130 Richmond St, Philadelphia, PA 19134-5827
            BBB File Opened:
            8/2/2005
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            05/20/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On 4/27/2021, RTA came to my home to fix my ** refrigerator. There was no water coming out of the door dispenser. I was told there would be a $100 service charge (plus $8 tax though I'm not sure why I was charged 8%) and I agreed. The tech told me that it was a broken valve and he would have to order it. I was told it would be an additional $237.55 to fix and I agreed. The tech returned on 5/3/2021 and "fixed" the valve. The water stopped dispending as soon as he left. He came back a third time on 5/7/2021 and told me that there was never anything wrong with the valve, the problem was a wire in the door and it could not be fixed-the whole door had to be replaced. He said he would credit me for the part, not the labor, and he wanted an additional $200 to fix the door. I have someone else now coming out to fix it. I asked for the $237.55 back (but not the $108.00 service fee), and I was told no, they would only give me $129.00 back for the part.

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            James E

            02/23/2022

            They asked for $509.00 in advance of coming out and looking at our $3500 LG fridge. They said they knew what was wrong with it before even looking at it. Are you kidding me? The person on the phone was rude, short, and didn't want to listen to reason. This place is a joke and a ripoff.

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