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Find a Location

JoMar Retail Stores has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JoMar Retail Stores

      2590 Grant Ave Phila, PA 19114-2225

    • JoMar Retail Stores

      4801 Unruh Ave Philadelphia, PA 19135-2809

    Business ProfileforJoMar Retail Stores

    Custom Curtains
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    JoMar Retail Stores has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JoMar Retail Stores

        2590 Grant Ave Phila, PA 19114-2225

      • JoMar Retail Stores

        4801 Unruh Ave Philadelphia, PA 19135-2809

      Location of This Business
      2590 Grant Ave, Phila, PA 19114-2225
      BBB File Opened:
      8/25/2004
      Business Management
      • Ms. Linda David, Complaint Handler
      Contact Information

      Principal

      • Ms. Linda David, Complaint Handler

      Customer Contact

      • Ms. Linda David, Complaint Handler

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/16/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I placed an order with Jomar online on March 25, 2022. I never received the order. Their site says they have 28 days to send it out. I requested for them to cancel it many times and requested a refund and they have literally never replied to me. I have sent messages on *********, *********, e-mail, and through their website chat feature multiple times and they do not reply. Of course, they do not have a phone number to call either. What is even more frustrating is you can only chat them at certain times, but even when you try to chat them then, they never reply! This is the most unprofessional company I have ever bought from. I only get automated messages saying they will get back to me. I have attached a screenshot of my order and it shows you that I have reached out to request cancellation due to never receiving it. My payment method has changed and I would need the refund to go on a different card or a check to be mailed to me. I let them know this in my many e-mails that I have sent and provided them with my phone number and mailing address. Order # ***** $73.07

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kathleen D

      1 star

      12/13/2021

      Jomar repeatedly sends clothing boxes to its customers w items that look as if they came from the landfill. Stained. Ripped. Unsalable trash. They also short customers w no recourse for restitution. They’re promoting their resale boxes as being resalable when in fact their products are SALVAGE quality. Trash. Don’t buy from them.

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