We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

E Properties and Development, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/06/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 23, 2024 I entered into an 6-week Airbnb rental agreement with the owner Uche O******** at E Properties and Development, Inc.. I just found out that Ms. O******** is not affiliated with Airbnb therefore I'm unable to recover my money through them. From the day I moved into the property I have been harassed by a Black Male tenant who has been following me thought out the apartment via a spy camera. Including my guests. I've made several calls and attempts to the properties owners to move me another property or refund my money. I was so spooked by the behavior and continued harassment from the tenant above that I had to move into an hotel for last two weeks at an additional expense.

    Business Response

    Date: 08/16/2024

    E Properties & Development is very committed to ensuring that the experiences of our guests are enjoyable, comfortable, safe and satisfying.  We strive to provide quality customer service at all times.  We were disappointed to find out that a repeat guest of ours was dissatisfied with his stay.  We researched his complaints and found no evidence of a spy camera.  Although we were unable to corroborate the allegations of harassment by another guest, we take these issues seriously as the safety of our guests is paramount.  Since we were unable to move the complainant to another unit, we agreed that he could terminate his stay immediately and that he would be refunded his money.  He was scheduled to stay for 6 weeks for $1,850.  Since he had already stayed for 2 weeks before he started to make the complaints, we refunded him $1,230.  The check was issued on 7/10/2024 and cashed by the complainant on 7/15/2024.  We are sorry to hear that our guest felt uncomfortable during his stay.  We continue to monitor all activities in our property to ensure that all our guests have a safe and enjoyable stay.

    Customer Answer

    Date: 08/16/2024

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
     

    Regards,


    **** * ***** ******

E Properties and Development, Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.