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Find a Location

King Cole Pools Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • King Cole Pools Inc

      12220 State Route 30 North Huntingdon, PA 15642-1820

    • King Cole Pools Inc

      12220 Route 30 Irwin, PA 15642-1820

    Business ProfileforKing Cole Pools Inc

    Swimming Pools
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers sales & installation of swimming pools and spas..

    Business Details

    This is a multi-location business.

    Find a Location

    King Cole Pools Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • King Cole Pools Inc

        12220 State Route 30 North Huntingdon, PA 15642-1820

      • King Cole Pools Inc

        12220 Route 30 Irwin, PA 15642-1820

      Location of This Business
      12220 State Route 30, North Huntingdon, PA 15642-1820
      BBB File Opened:
      7/3/1991
      Years in Business:
      40
      Business Started:
      1/1/1984
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA040792 for this business, issued by Pennsylvania Attorney General List of Registered Contractors

      These agencies may include:

      Pennsylvania Attorney General List of Registered Contractors

      16th Floor, Strawberry Square

      Harrisburg PA 17120

      (888) 520-6680

      Fax: (717) 7878242

      http://hicsearch.attorneygeneral.gov/

      Alternate Business Name
      • King Cole Pools & Spas
      Business Management
      • Ms. Ellen Cole, Owner
      • Mr. William Cole, Owner
      Contact Information

      Principal

      • Mr. William Cole, Owner

      Customer Contact

      • Mr. William Cole, Owner
      Additional Contact Information

      Fax Numbers

      • (724) 863-8608
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/30/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      The date of my purchase was July 10,2020. Pool package was purchased at King Cole Pool costing $3699.99. Installation was planned for spring of 2021 with cost of installation separate, to be paid to installer contracted by King Cole. I began contacting the business in April 2021 , at which time the pool was completely paid for. I was told proceed with site grading as to not hold up installation. Grading was completed April 18,2021. I continued unsuccessfully calling installer Mike H********* Many calls were not responded to. On the few occasions I spoke with him, he said he would come to my home but never did. By the end of June 2021 I stopped contacting *** ********* and started rapport with business owner Ellen. After three weeks I still didn't have my pool installed. At one point during multiple conversations, I was offered chlorine free of cost. I didn't even have a pool to use the chlorine. I just wanted my pool installed. I ultimately had to locate an alternate installer.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James C

      5 stars

      05/23/2023

      I have used King Cole Pools for 10 years, since 2013 and to date 2023 I have never had a problem with them. I would highly recommend them to any of my friends and family. Yes I received a call about labor shortage that they were experiencing, and I understood. Who is not dealing with labor shortage, that isn't King Cole Pools problem. Bottom line, they called me back and stated that they have the labor shortage problem under control. King Cole Pools always has helped me when I have had an issue and I will continue to use them.

      Local BBB

      Better Business Bureau of Western Pennsylvania

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