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Find a Location

Thomas Edison Electric Incorporated has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThomas Edison Electric Incorporated

    Electrical Contractors
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    The BBB has received numerous complaints alleging Thomas Edison Electric Inc, has diagnosed their home for expensive panel replacements and other services when smaller fixes are later diagnosed later by other contractors that yield effective results.

    At-a-glance

    Customer Reviews

    4.99/5stars

    Average of 590 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Thomas Edison Electric Incorporated has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      12 Penns Trl, Newtown, PA 18940-1892
      BBB File Opened:
      6/3/2012
      Years in Business:
      13
      Business Started:
      11/19/2010
      Business Incorporated:
      11/19/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA075449 for this business, issued by Office of the Attorney General-PA

      These agencies may include:

      Office of the Attorney General-PA

      Strawberry Square, 14th Floor

      Harrisburg PA 17120

      (800) 441-2555

      http://www.attorneygeneral.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Thomas Edison Electric Inc.
      Business Management
      • Mr. Joseph White, CEO
      • Mr. Steven Mills, Managing Principal
      • Ms. Lillian Fox, Human Resources Staff
      Contact Information

      Principal

      • Mr. Joseph White, CEO
      • Mr. Steven Mills, Managing Principal
      • Ms. Lillian Fox, Human Resources Staff

      Customer Contact

      • Mr. Steven Mills, Managing Principal
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring an electrician

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/23/2022

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      On Friday (10/21) afternoon, an electrician from Thomas Edison Electric visited my home due to a loss of power in my apartment. The dispatcher charged a $125 fee, and when the electrician came in I was asked to accept charges for $1,019 (a total invoice of $1,134). He was very professional and power is back, but there was no damage or need to repair --the breaker was loose and he tightened it in less than 15 minutes. When the electrician finished the assessment he noticed that no repair was needed. However, the charges were not reassessed. I am not a homeowner and I rent my apartment. The cost of this visit is 1.3 times the cost of my monthly rent. My landlord will not reimburse due to unreasonable charges. Moreover, I was charged commercial building pricing, but the power outage was on my residential unit. I am attaching the invoice for review.
      Read More

      Customer Reviews

      590 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patrick D

      5 stars

      12/22/2023

      Great job. Exactly what I wanted done. Got new service line from breaker box to meter and to main service line all done in conduit. Price was reasonable and it looks great.

      Thomas Edison Electric Incorporated Response

      12/23/2023

      We are incredibly grateful that you took the time out of your day to leave us this review. Our company values our client satisfaction as a top priority, and we are committed to our clients. Patrick, it's clients like you that make our job wonderful. We look forward to serving you again. Thank you for allowing us at Thomas Edison Electric to install a 100 Amp SEU Jumper and Cable in your home here in Lehighton, PA.

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