Business ProfileforCiocca Toyota of Williamsport

this complaint is for the head of the Ciocca Toyota of Williamsport and the corporate office. I have a ***************************************** an accident. There was major damage to the left front suspension. I had my truck towed the Ciocca Toyota and I spoke directly with the service manager,he assured me that he would make sure my truck was repaired properly, and as I had explained the accident a wheel/tire hit me. As far as I can find out, my truck sat at the dealership lot for 10 days before being taken over to the collision center. After the collision center was done the truck was sent back to the dealership where an alignment was performed and it was determined many components needed to be replaced like the low A-arm, bearing, CV shaft, and the tabs that are adjusting the alignment were bent. At this time it had been a little over 40 days. I took the truck for a test drive and it pulled left. My truck went back to the dealership and it was determined the upper control arm was bent so this was replaced. I contacted the dealership after a few days and they had my truck ready. I did a quick test drive and it seemed fine but after a couple of hours of driving, it still pulled. Being mechanic, I was a nuclear mechanic in the Navy for 10 years and I have always worked on my own vehicles, I did some inspecting of their work. Here are my findings.1. The upper control arm bolt was not replaced and it was bent 2. The studs that hold the wheel on were not replaced as I was told they were.3. There were missing fasteners on the bottom side of the bumper cover. 4. After driving the vehicle for ***** miles the **** sensor light came on and I had to take it back for them to program in the sensor. I have contacted Toyota directly and I contacted the corporate office for Ciocca dealerships. I purchased the upper control arm bolt, the six studs for the wheel, and the correct ****** pins. I also got the truck aligned at a local shop after replacing the parts.