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Business Profile

Tile Installation

All About Tile

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a flood in my bathroom, I found it 9/15/22 . I had a plumber come out the next day and also had a water restoration company come out same day . Mr ****** came out to inspect everything and said he was able to repair my bathroom, put new flooring in throughout my home . My house is in a mobile park , it is a double wide . My insulation was wet from the flood water. In the beginning Mr ****** was very helpful, then he started taking on other jobs in my development, to the point that he would come to my house months later, and it was usually his crew who ended up messing my house even more than it was. This is my 3rd winter coming up without insulation in my house. I dont have a ceiling fan in my bathroom ( he said he just found one that fits it last week- it took 2 years to find ) I have no smoke detector in my house, my floors are not finished. The kitchen floor that he put in is cracked and scratched . Every room he touched is not finished! My family room has no molding so now I have ants coming into my house. Ive had to have an exterminator come to my house 2times . Again I told this to Mr ****** and still he has not been able to get to my house. He will tell me he is on his way and I never see or hear from him again. I have no money to have someone else fix my house, which means I cant even hire an attorney to represent me. I lost my hearing from the stress for 3 months, I went to urgent care and then to an ENT specialist, who in turn said my hearing would come back eventually! Im really frustrated and mad that this has been going on for this amount of time. He was supposed to be at my house last Monday and Tuesday, again no show. I wrote him an email stating that I would give him 1 month to finish my house. That date was Oct 12 24 , still nothing. The Saturday October 12 was when he told me he finally found the ceiling fan for my bathroom! He has all of the paperwork, I have the receipts on when I gave him the money. Thank you, ******* **********

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