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Business Profile

Tree Services

Allen's Tree Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/07/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased 3 cords of wood from **** ***** in July 2025. He did not deliver 3 cords. He shorted us for almost a full cord. The mathematics were done. Have called him several times, excuses or doesn't answer. He said he'd make it right. He hasn't. He owes us about a full cord of wood.The wood was only stacked directly behind the cab of his truck. The rest was thrown in. That is not correct. The correct amount of wood needs to be stacked and measured. We paid him $650 for 3 cords of wood and have not received the remainder that he shorted us.

    Business Response

    Date: 10/07/2025

    On July 13th 2025 ***** Vanish had contacted me about purchasing a dump trailer load of firewood for $650. ***** got my number from a ******** marketplace listing that stated my $650 dollar load of firewood was approximately 3 cords, it didnt state that it was 3 full cords in the dump trailer. I have pictures of the load I had delivered. If she wanted 3 full cords it would have been $750 instead of $650, and she waited over a month to contact me about being short. I took pictures of the dump trailer load that I delivered as well. 

Allen's Tree Service is NOT a BBB Accredited Business.

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