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Find a Location

Cole Natural Health Centers LLC has 1 locations, listed below.

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    Business ProfileforCole Natural Health Centers LLC

    Health

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    111 Whitehead Ln Ste 100, Monroeville, PA 15146-2756
    BBB File Opened:
    12/16/2016
    Years in Business:
    10
    Business Started:
    1/27/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dr. Will Cole
    Business Management
    • Ms. Andrea Cogley, COO
    Contact Information

    Principal

    • Ms. Andrea Cogley, COO

    Customer Contact

    • Ms. Andrea Cogley, COO

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This review is on the Autoimmune Health Reset program. When I called and had the initial consultation the lady that I spoke with talked so fast it was hard to understand the parameters of the program. Which, after I got off the phone it reminded me of time share sales tactics where they speak extremely fast so they can confuse the consumer on what they are actually purchasing. They do not give you time to think about it and they want you to have whomever helps you make financial decisions there with you, also like a time share. I was told that I would meet with Dr C*** once a week and then have coach calls once a month which to me justified the over eight thousand dollars for the program. I was particularly concerned about getting treatment to help/cure Hashimoto's. The loss of hair, retention of weight, brain fog and other symptoms I am experiencing. They made it sound like they would be focusing on gut reset with the intentions of helping my particular aliments. They stated they had a high success rate with patients with Hashimoto's. I am a vegan and they initially ask if you would at least consider some animal products. They put me on their "vegan" protocol but at every call reminded me how wonderful organ meats are and bone broth. I constantly watched their videos that talked about organ meats and bone broth which isn't something I wanted to hear about throughout my "vegan" protocol. I was constantly subjected to hearing about animal products during the program. I quickly learnt that it was a one size fits all program that is self taught, and they were not gearing my treatment to my illness. That was not explained during the consultation. Also once I had financially invested myself to this program that you do not get to meet with Dr C*** once a week. It is a live Q&A between him and his employee that you can submit questions to prior to it going live. You do not get to speak with Dr C*** at all during the program. You then receive a huge box of supplements that does not explain in layman terms what they are and how they help but it's part of their protocol. When I asked about labs during the course of the program I was told the only thing included is to do another inflammation questionnaire. Labs are an extra cost, which they try to get you to do at the end of the program. The only reason I didn't try to back out after I had obtained a loan for the program was because I read the difficulty that other people had on BBB reviews in getting their money back. (after I purchased the program) I wish I would have looked at that website prior to investing. I had wondered how this program got such high reviews on Google and it's because at the end of the program if you provide a 4 or 5 star review they give you 40% off their supplements. In my opinion this program is a scam for anyone really trying to treat their ailments. I feel completely ripped off and frustrated that now I have to pay over eight grand and I am still as sick as I was when I started the program.
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    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Katherine G

    5 stars

    05/28/2024

    Thank you to ************ and his team for their incredible knowledge and dedication to their clients. I have been battling a myriad of health issues: mold, Lyme, EBV, MCAS/Histamine for years with little to no improvement regardless of what protocols I have been on. **************** team dug deeper into my health than anyone has ever before and discovered not only previously unknown root causes but took the extra step to explain how my genetics play a part in the larger picture and how we can use that information to improve my overall health. I am incredibly impressed with how knowledgeable the team is and how thorough they are with their clients.

    Local BBB

    Better Business Bureau of Western Pennsylvania

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