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Cralls Florist has 1 locations, listed below.

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    Business ProfileforCralls Florist

    Retail Florist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    120 W Main St, Monongahela, PA 15063-2332
    BBB File Opened:
    12/12/2005
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a florist

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Von M

    1 star

    05/12/2023

    DO NOT ORDER FROM THIS TERRIBLE PLACE FOR MOTHERS DAY! My order for mother's day was delivered a day early and to the wrong address. I gave specific instructions on the delivery due to past issues of deliveries going to the wrong house next door. When my Mom called to work out a correction, she was met with a nasty attitude and hung up on. When she called back she was berated by the owner saying "she's not dealing with rudeness and you can call all day if you want" When I called (4 times before they would pick up which clearly triggered them more) I was met with a rude owner accusing my mom of being rude even when my mom apologized for any perceived rudeness and only trying to get to a resolution. The owner is a nasty rude woman with 0 customer service skills and compassion. Get out of the florist business if you are this miserable to berate customers on a mistake that was ****** made on behalf the company.

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    Better Business Bureau of Western Pennsylvania

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