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Business Profile

Electrician

Warren Electric

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Feb 13, 2023. Cody who was the person that came to my house, was supposed to rewire my breaker box and replace the breakers. My electric was still flickering and on Feb 20, 2023 I had JEB heating and cooling come in and replace my furnace due to the electric being messed up. John, the worker from JEB, told me that when they went to plug in their tools, the lights would keep flickering as well. Once they turned the furnace on, the breaker kept tripping. JEB heating/cooling said that the breaker box was a mess. I had been without being able to run anything major in the house because of the electric. I had no heat for a week and a half. I had to call in another electrician who had to fix everything that Cody had not done, I ended up having to pay $600 for the rewire, new breakers and service. Cody told me the work he did would cost me $1200 if I paid with a check but if I paid cash it would only be $1000. Lucas Electric is who came in today to fix everything that was wrong. The owner, Joe L****, told me that if I would have gone to take a shower I would have been electricutied. He told me that there were old breakers that were used, and they were all old. Mr. L**** told me that the wiring was not screwed in right, the wiring was run wrong and I could have been severely hurt or could have caught the house on fire. My neighbor had sent over 30 text message to the Warren Electric business phone all which had been read but no one would answer anything that was said. I had called from my home number. My daughter finally got a message from them and they told her that everything but 2 breakers were brand new and I have the pictures to show what was done after Cody was done and what Joe had done. I am a disabled veteran and feel that Warren Electric had taken advantage of me and my situation.

Warren Electric is NOT a BBB Accredited Business.

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