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Business Profile

Tree Pruning Service

Bauman's Tree Service LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Pruning Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/18/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Late April, either the 16th or 23rd, Justin B***** removed a tree from my neighbor's property located at *** ***** **** ******** **. It was a rainy day in late spring and a 4-wd tractor was used to bring the removed tree up to the street level for chipping. Unfortunately, Justin used my property to extract the tree and left 2 to 3 foot trenches in my lawn for approximately 50 feet in length. When I approached Justin that day, he said a crew would be by to address the damage. He also mentioned getting married in May. When I contacted him in late May, he was surprised the work hadn't been completed yet and said someone would be by the property to see what was needed and get back to me. I texted Justin on June 16 to get a status and was told his buddy had a job coming up that we could get the what was needed from him at no charge. We communicated again by text on June 22 and was told the job would be taken care of very soon. On July 20th, I texted him again for a status and haven't heard anything since.

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