TV Home Shopping
Christopher & BanksFind BBB Accredited Businesses in TV Home Shopping.
About
Important information
- Believed to be out of business:According to information in BBB files, it appears that this business is no longer in business.
About This Business
Products and Services
Business Details
- BBB File Opened:
- 8/30/2019
- Business Started:
- 6/1/1991
- Type of Entity:
- Corporation
Additional Contact Information
- Fax numbers
- Primary Fax, (Headquarters Fax Number): (952) 943-6133
- Additional Phone Numbers
- Other Phone, (Headquarters Phone Number): (952) 943-6000
- Other Phone, (Headquarters Phone Number): (800) 884-2212
Additional Information
- Refund and Exchange Policy
If any item received from ShopHQ does not meet your expectations, mail or ship your return within 30 days fromthe date you receive your package for return or exchange.
We offer two return options. You may choose to either return your item for a full refund of the purchase price, less the applicable shipping and handling charges back to your original method of payment; or, you may request an exchange for the same item. You may also reorder the item today and then return your original item for a refund.
Refunds:
- Refunds will be issued to the original method of payment used. Refunds to credit cards are applied immediately upon processing, but may not appear on your billing statement for up to two billing cycles.- Original shipping and handling charges and the easy return SmartLabel fee are not refundable.
Exchanges:
- If you would like to make an exchange, please include the color and/or size you wish to receive.
Exchanges can only be made for items being returned to our Bowling Green, Kentucky locations
With an exchange we will first refund your original order and then place a new order for you based on the information included on the exchange form sent with your return.- Please allow 5 business days from the day ShopHQ receives your item to see your exchange order under "My Account". If you have an email address on file, you will receive an order confirmation email, as well as a shipping confirmation email so you can easily track the progress of your package.
Complete Return Policy: https://shophq.com/p/help/returns/shophq-returns/#ReturnPolicy?cm-re=FAQ-ReturnPolicy
- Business Categories
- TV Home Shopping, Online Shopping, Fulfillment Services
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.