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            Business ProfileJerry Gilkey Pools

            Swimming Pools

            Current Alerts For This Business

            Licensing:
            On 05/15/2020 BBB confirmed that Jerry Gilkey Pools had not obtained a necessary license from Pennsylvania Attorney General List of Registered Contractors. BBB encourages you to contact the following agency or agencies to confirm this information: - http://hicsearch.attorneygeneral.gov/ - 8885206680

            Contact Information

            124 Pinelock St

            Mineral Point, PA 15942-4312

            (814) 472-6285

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            We specialize in in ground swimming pool installation, liner installation, therapy spas for local Physical Therapy offices and in-ground pool repairs. We also offer a wide variety of swimming pool supplies and open/close pools upon request.

            Business Details

            Location of This Business
            124 Pinelock St, Mineral Point, PA 15942-4312
            BBB File Opened:
            3/14/2005
            Years in Business:
            24
            Business Started:
            1/1/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA010992 for this business, issued by Pennsylvania Attorney General List of Registered Contractors. The expiration date of this license is 5/15/2020.

            These agencies may include:

            Pennsylvania Attorney General List of Registered Contractors

            16th Floor, Strawberry Square

            Harrisburg PA 17120

            (888) 520-6680

            Fax: (717) 7878242

            http://hicsearch.attorneygeneral.gov/

            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Gilkey, Jerry Pools
            Business Management
            • Mr. Gerald W Gilkey, Owner
            • Ms. Tina Gilkey, Manager
            Contact Information

            Principal

            • Mr. Gerald W Gilkey, Owner
            • Ms. Tina Gilkey, Manager

            Customer Contact

            • Ms. Tina Gilkey, Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/08/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            In April of 2021 we signed a contract with Gilkey Pools to have an inground pool installed. We were told that we were the 3rd pool on their list for the year and they would begin construction in July 2021. They did not show in July and we had a difficult time reaching them. Once we did reach them, we were told we were now 8th on the list! They lied in order to secure our business and get us to sign a contract and pay a deposit if $15,000. We were told they would be there in august, then September, then October and then in November we still had no pool and ask for our deposit back. We had to seek legal counsel. They then returned all of our deposit minus $1500. They stated this was for a liner that they had purchased-but we NEVER received! So they charged us for an item they kept and probably used on another pool. We are still trying to retrieve the rest of our money. We were lied to, misled, ignored and our money was obtained Under false pretenses and they kept a portion for materials we did not receive. We are looking to recoup our money and have been advised to file criminal charges if we do not receive it.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            Better Business Bureau of Western Pennsylvania

            More Info on Local BBB

            BBB Reports On

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