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            Business ProfileFulton Books Inc.

            Publishers Book
            BBB accredited business

            Contact Information

            296 Chestnut St

            Meadville, PA 16335-3216

            Visit Website
            (877) 210-0816

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            Customer Reviews

            4.76/5

            Average of 310 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            28 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/29/2015

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            296 Chestnut St, Meadville, PA 16335-3216
            BBB File Opened:
            6/22/2015
            Years in Business:
            16
            Business Started:
            1/15/2008
            Accredited Since:
            6/29/2015
            Type of Entity:
            Corporation
            Business Management
            • Mr. Steve Russo, Customer Relations Manager
            • Mr. Andrew Barnhart, President
            • Ms. Heather Pelc, Vice President
            Contact Information

            Principal

            • Mr. Steve Russo, Customer Relations Manager
            • Mr. Andrew Barnhart, President

            Customer Contact

            • Mr. Steve Russo, Customer Relations Manager
            • Mr. Andrew Barnhart, President
            Read More Business Details and See Alerts

            Customer Complaints

            28 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/23/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            For over two years, Fulton Books has yet to publish my book of poetry. The book is only (27) pages. The main problem is their so called editing department. I believe no "human eyes" are used to edit/revise any publication. They use computers that are designed for simple text...not poetry or "spoken word." Most of the revisions that have been sent back include dangling participles. If I wrote a line that stated "I Love You" Fulton would send it to me "I Love You" which makes absolutely no sense. And you can not tell me an actual person looking at this would be ok with sending it back to me in this manner. I am the complaint from (Dec. 8, 2022) and yes...I am still trying to get my book published. I paid Fulton over $3000 and have made NO MONEY for my troubles. In addition, I just received an email from my assistant that I have to pay $75 for the last set of revisions (which I NEVER introduced). But let me say this...I will pay the $75 to get Fulton out of my life! This has been a lesson I will not forget. Just because a company has been around for a long time...doesn't mean they will do right by you. If you are a poet, stay away from Fulton! They will turn your joy into misery!
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            Read 27 More Complaints

            Customer Reviews

            310 Customer Reviews

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            Most Recent Customer Review

            Erin M

            04/19/2024

            Fulton Books has been an absolute pleasure to work with. They are very supportive and make the publishing process easy to understand and do. They are also very fair in their pay scale for the author. I am extremely happy that they published my sons first book and hope they will publish more of his books. I would highly recommend them to anyone looking to be published.
            Read 309 More Customer Reviews

            Local BBB

            Better Business Bureau of Western Pennsylvania

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