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Find a Location

Culmer Moving & Labor Solutions has 1 locations, listed below.

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    Business ProfileforCulmer Moving & Labor Solutions

    Moving Companies

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    McKeesport, PA 15132-5518
    BBB File Opened:
    3/23/2011
    Years in Business:
    14
    Business Started:
    5/15/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Comprehensive Labor Solutions
    • Culmer Moving
    • Culmer Moving & Labor Solutions
    • Comprehensive Labor Services LLC
    Business Management
    • Mr. Jerwin Culmer, Owner
    Contact Information

    Principal

    • Mr. Jerwin Culmer, Owner

    Customer Contact

    • Mr. Jerwin Culmer, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I hired the movers to move my stuff from my old 2 bedroom townhouse in Cranberry Twp + a 5x10 storage unit to my new house in Homestead. I was scheduled for 8-10am on 11/19, was told it would be closer to 10. I received no communication until 10:45am that they had a guy call off and were trying to find a replacement. They didn't arrive at my place in Cranberry until 2:30pm, and showed up with a U-Haul truck that was never going to be large enough to move everything I wanted moved. They also had 0 preparation for the job since they did not bring a dolly or straps/wrapping to keep my things safe. They got about 60% of the stuff in the townhouse loaded before wanting to go to the storage unit. Even with that, only 50% of the stuff their was loaded and we then drove down to my new house in Homestead. Once there, they parked at the wrong house and bothered my neighbors because their GPS couldn't get them to the right house. Once they saw me on the sidewalk, they pulled the truck up with the rear door open. Only 1 item fell out, but it could've been so much worse. I saw that because they had no straps, everything had fallen all over the place. Multiple pieces of furniture are damaged from the move, including my dining room table (big scratch on top), dressers (missing wheels, deep scratches, split boards), and more delicate items like my standing lamp were destroyed. To top it off, they left my stuff wherever they wanted after about 20% was unloaded. They were mostly unwilling to take things up the stairs even though I had given direction of which rooms to put them in, probably because it was getting late, but it's not my fault they started 4.5 hours late.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clara G

    5 stars

    07/10/2023

    I have had way too many terrible experiences with movers in the past. However, JC Culmer and his two sons were very personable, accommodating, understanding, respectful, honest, and diligent, and they represent what all movers should strive to be. With that being said, moving with Culmer Moving exceeded my expectations and made this incredibly stressful time very easy for me. I have a lot of oddly shaped antique wood furniture, and JC Culmer and his two sons were very careful with everything, even the delicate wood furniture that was over 400 lbs. They were well-equipped with moving pads and shrink wrap and made sure to wrap everything extremely well from my gigantic wooden hutch to my little crappy fan. They packed the moving truck with extreme care and made sure that I did not lift a single finger to help. My furniture had zero scratches from their moving job. In conclusion, I highly recommend JC Culmer and his sons as they are extremely capable and conscientious. 10/10 would hire them again for all my future moves.

    Local BBB

    Better Business Bureau of Western Pennsylvania

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