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Business Profile

Commercial Contractors

JRM Contracting Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/18/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We are a small landscape supply yard that was providing aggregate to *** beginning late June. They were part of a $25 million Village Park revitalization. They contacted us explaining they needed product same day but none of the closer supply yards could. Upon arrival, the superintendent filled out our paperwork that allows contractors to start an account with us on ***** terms. It states on the form that businesses have a "tab" which close out weekly and needs paid off within 30 days. They were very grateful for us and said they would continuously use us. *** began using us for weeks until late July, when the first of 5 invoices were due. When the invoice was past due, we kindly reached out to BOTH the owner and superintendent to remind them to pay either by check or card. They said that one of their workers was taken by ambulance due to the heat and it slipped their mind, they will write a check that day. After another week of no check, we called again... they said the check was lost in the mail and they would send another one. We never got it. We called AGAIN and this time, there was a death in the family and they were out of town. The next time, the owner "paid with a check online," which isn't possible. He even sent a screenshot of his bank account when explaining... he THEN said that he told his wife to pay ******* (the owner of our business) and his wife accidentally paid the wrong *******. The check was $10,000, still less than the balance they owed us... you don't just say "oops wrong person." After continuously trying to get paid, we had no choice but to contact the borough. They got us contact for the higher up company who was overseeing the whole project. That company informed us that *** was no longer on the project and that they would be the ones paying us now. We FINALLY got payment after 2 months. I would highly recommend not trusting this company. Clearly, they are questionable if getting fired/let go of a huge project.

    Business Response

    Date: 09/18/2025

    We were working as a sub for a company that was not paying us in a time. fashion. We appreciated the work saddle your donkey did. ****** construction the ** has ripped us off terribly. We suffered greatly from there inability to pay us and our suppliers did as well. We appreciate their frustration and we were hurt bad by them. And now we are headed to a large litigation with ****** They hurt us badly and by that hurt our suppliers and subs

     

JRM Contracting Group LLC is NOT a BBB Accredited Business.

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