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Find a Location

Del Val Realty & Property Management has 1 locations, listed below.

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    Business ProfileforDel Val Realty & Property Management

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Del Val Realty & Property Management s a FULL SERVICEresidential property management company with over 15 years experience.

    Business Details

    Location of This Business
    49 E Lancaster Avenue, Suite 300, Malvern, PA 19355-3002
    BBB File Opened:
    1/20/2010
    Years in Business:
    14
    Business Started:
    12/2/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of RB066709 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

    These agencies may include:

    Bureau of Professional & Occupational Affairs (BPOA)-PA

    PO Box 2649

    Harrisburg PA 17105

    (717) 783-3658

    Fax: (717) 7870250

    http://www.dos.state.pa.us

    BBB records show a license number of PA110043 for this business, issued by Office of the Attorney General-PA

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    BBB records show a license number of RM422578 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

    These agencies may include:

    Bureau of Professional & Occupational Affairs (BPOA)-PA

    PO Box 2649

    Harrisburg PA 17105

    (717) 783-3658

    Fax: (717) 7870250

    http://www.dos.state.pa.us

    Business Management
    • Mr. Michel Lautensack, President/Owner
    Contact Information

    Principal

    • Mr. Michel Lautensack, President/Owner

    Customer Contact

    • Mr. Michel Lautensack, President/Owner
    Additional Contact Information

    Fax Numbers

    • (610) 500-5682
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was a property owner that was a client of Del Val Property Management up until March. I notified them of termination of our property management agreement on March 1 as I had sold the property. Del Val was supposed to send me a final statement and refund my held deposit in the amount of $400 within 60 days. It has now been close to five months and I have not received anything. I have contacted them frequently and they are unresponsive. Their last communication indicated that the check and statement had mailed on 7-7. I have not received anything and have followed up twice since with no response.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    BRIANNA C

    1 star

    11/14/2023

    If I could give this zero stars I would... I have rented a unit with Del Val Realty & Property Management since November 2020. I recently moved out as of November 2023 and they did not do a proper move-out inspection and inaccurately charged my account stating that trash and furniture was left in the apartment. There weren't even any charges pertaining to the condition of the apartment after I moved out. The unit was SPOTLESS when I moved out. I even cleaned the entire apartment prior to moving out. These people are crooks! DO NOT RENT FROM THEM!!!

    Del Val Realty & Property Management Response

    11/20/2023

    We did withhold $885.33 - but it was for unpaid rent not any repairs or trash as she states

    Local BBB

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