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Business Profile

Dentist

Brookwood Dental Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Reviews

Customer Review Ratings

1.5/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDanielle S

    Date: 10/10/2024

    1 star
    Steer clear of this dental office. Doing some shady stuff here. Went in for X-rays and pictures and a cleaning. Told me they didn't want to do a regular cleaning wanted to do a deep cleaning. Ok not sure how much that was going to cost me. Waited to hear back from the insurance company. Well I don't want to spend that kind of ******** I just wanted a regular cleaning. They already filed a claim with my insurance company that they did a regular cleaning but didn't do one. So now I couldn't get a regular cleaning. Wouldn't even schedule me for one just kept insisting I had to do a deep cleaning. How many other people are they pushing into getting a deep clean. Found out they did it to my mom also. Stay away from this dentist!!!!
  • Review fromJim B

    Date: 10/06/2022

    2 stars
    LOVE THE DENTISTS - HATE THE CONSTANT OVERCHARGING!
    Although this Dental practice has good Dentists and the work is almost always done right the first time they CONSISTENTLY OVERCHARGE for procedures then keep the overcharge amount as credit for the next time you need it. They actually say why wouldn't you want to keep it as a credit on your account. Well why would I want them earning interest on my money when I can earn interest.. Given the fact that they probably have thousands of customers the amount of interest they earn on other peoples money must be thousands of dollars. Then when you call to ask for it back you get the old "I will need to contact my manager to get this resolved" and it takes several follow up calls to get the money credited back to your credit card. This overcharging has happened to other family members as well. VERY FRUSTRATING!!!

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