Business ProfileforAspen Dental

I started going to Aspen Dental last year of 2021. They asked me to open a Credit card with them in order to pay the bills monthly. So I did. I also put my mother (******* *****) ’s bill under my name since she could not open a credit card. They explain to me that the max that I can spend is a lil over 6000 dollars for my mom and I. They even told mom that they couldn’t do the tooth implant because it was over the credit limit. Every time I go in either it’s for me or my mother. I always signed and showed my state ID to be billed through the credit card. I paid the credit card monthly and stop going to their facility to get any type of service once I realized how expensive they were. However they sent me the same bill of $580 three times now : Once around December and once around March. Both times, they claimed that it was a mistake and removed it from my account. Last month, debt collector contacted me about the same bill. When I called Aspen dental they said that they couldn’t put it to my credit card because it was billed more than 90 days. My thing is that they had just bill me for it. And if this was not enough, they also bill my mother after I got all they bills to come under my name. They did not bill the insurances. I have one insurance on file and my mother has two on file. The manager’s supervisor of that branch was supposed to contact me after they didn’t call me with a solution. She called more than a week, stated that she was driving and couldn’t pull my mother’s account. I told her that she could call me back or I can call her when is most convenient for her. She started yelling at me stating that I need to call that branch and talk to them. The same branch that I’ve been talking to for over a year and 1/2 and that offered me no solution. They have very poor financial management And are messing up my credit. I think I am being over-billed. I would not recommend aspen Dental at least not that branch to anyone.