Business ProfileforOff Road Central

I was seeking a garage to perform an axle swap on my **** pickup truck. Offroad Central (OFC) provided a reasonable verbal quote of ***** hours of labor (approx. $2500) plus the cost of parts (estimated to be $4500). I was scheduled to drop the vehicle off at the end of November (Nov 30) and it was estimated to be completed by Christmas. The job was not completed until March 8 and the total cost was $9,190.68 (parts were $4,690.68 and $4500 in labor). The labor hours were almost double what they originally quoted! There was communication during the duration of the project but nothing that ever conveyed the amount of hours was more than originally quoted. I drove the truck home (less than 25 miles) and the rear drivers side wheel bearing locked up. I contacted OFC to tell them of the issue and they agreed to fix it. Upon further inspection, I saw loose lug nuts, the emergency brake was not completed, lose bolts on the cross member, and missing rubber grommet in the transmission. These issues were all raised to OFC when they picked up the truck to fix the wheel bearing on March 15. I picked up the truck from OFC on March 31 and trailered it home for further inspection. I had a mechanic take a look at the job and he was appalled by the lack of quality of the work performed. Upon his inspection the following issues were noted: sway bar bushing was never replaced, the u-bolts were not aligned correctly, therefore not holding in the lift blocks, front and rear axle differential vents had no tubing connected to keep out dirt and water from the inside of ********, rear upper shock mounts lacked correct length of bolts, front shock mounts were poorly fabricated to the frame and unsafe, tie rod was not adjusted correctly, tie rod and boot was not attached. Some of these issues are due to lack of care while other issues could cause significant damage to truck as well as a risk in causing a severe accident when driven. I have been unable to operate the truck due to these issues as it is unsafe.