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Business Profile

Driveway Installation

Precise Paving

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driveway Installation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/14/2023 Precision Paving placed what they said to be a 2 inch layer on our driveway and fast forward to May our driveway they paved is falling apart. There are turn marks all over our driveway a few holes in the driveway as well as cracks down each side of the driveway where it is separating from the base coat they were covering up. I called them and they said they would come out to look at it, they came out without scheduling to speak with someone after coming out they messages on ******** and advised we call them when we can, my husband called them back they told us the driveway falling apart was our fault and they would charge us another 800 to fix it. We paid 7000 for the crappy job they did. We called another paving company for a quote to fix what PrecisionPaving did and they had advised the first mistake is there is an inch of asphalt for the layer instead of the 2 inches it should have been and told us our best solution would be contacting the original paving company to get a resolution. Precision paving will not fix the issue without 800 payment, we shouldnt have to pay for something they should guarantee.

Precise Paving is NOT a BBB Accredited Business.

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