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          Renewal by Andersen of Pennsylvania, New Jersey, and Delaware has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforRenewal by Andersen of Pennsylvania, New Jersey, and Delaware

            Windows
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.75/5stars

            Average of 108 Customer Reviews

            Customer Complaints

            23 complaints closed in last 3 years

            9 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/27/2012

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Commercial & Residential Window & Door Replacement, Patio Doors

            Business Details

            BBB File Opened:
            6/29/2009
            Years in Business:
            15
            Business Started:
            1/1/2009
            Business Incorporated:
            12/15/2008
            Accredited Since:
            3/27/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA001884 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 7/1/2025.

            These agencies may include:

            Office of the Attorney General-PA

            Strawberry Square, 14th Floor

            Harrisburg PA 17120

            (800) 441-2555

            http://www.attorneygeneral.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Renewal by Andersen
            • Renewal by Andersen of Greater Philadelphia
            • J & M Windows Inc.
            Business Management
            • Mr. Michael Watson, Assistant Manager
            • Ms. Cindy Cooney, Director of Operations
            • Mr. David Kenery, Director of Marketing
            • Mr. John Esler, President
            • Ms. Kristin Gardner, Director of Operations
            • Mr. Matt Miller, Director of Marketing
            • Mr. John May, Accounting Manager
            Contact Information

            Principal

            • Mr. John Esler, President

            Customer Contact

            • Mr. John Esler, President
            • Ms. Kristin Gardner, Director of Operations
            Additional Contact Information

            Fax Numbers

            • (215) 307-4881
              Other Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            23 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/13/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Date of Transaction: 7/14/2021 Total Money Paid:$6850.00 Replacement Windows for: Dining room -- slider, Kitchen --Casement, Two back bedrooms -- casements and a slider for front bedroom I have been having vibrations in front bedroom window (slider) since installation. I have had many service people come out to repair this window to no avail since first being installed. I have asked that this window be replaced with two casements in place and nothing has been done. I do not think that I should have to pay for any additional money for these new windows. No one from the service department or the sales department have been of any help.
            Read More

            Customer Reviews

            108 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kathleen H

            01/10/2024

            Excellent customer service! Guys were in time, respectful, friendly, cleaned up after the work and did a great job.

            Renewal by Andersen of Pennsylvania, New Jersey, and Delaware Response

            01/11/2024

            Thank you so much for your review. We're glad you're pleased with your experience!

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