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Business Profile

Real Estate Agents

Matt Fetick Team - Keller Williams

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/16/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The ****** signed a contract on 1/15/2024, (due to his agent being dishonest) he has yet to adhere to any of the terms. I have attempted to contact him several times , via text , phone calls and emails, which he has ignored the majority of the time. I have left messages with his office and he has not responded to me. He has been dishonest saying that he sent the deposit to the contractor to begin the work on my home , which he has not. I have asked him in an email to contact the company to have mold resolved in home he has not, which I feel is getting worse . I would just like to get this matter resolved this has been going on and ignored for too long

    Customer Answer

    Date: 09/16/2024

    He was listed as Founder  Matt**********************  Realestate Team Operating Partner Keller Williams Realty. Per the contract he listed as *************** d/b/a Keller Williams Realty at the Beach owned by Matt **********************

Matt Fetick Team - Keller Williams is NOT a BBB Accredited Business.

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