Business ProfileforTIRECHAIN.COM

Unpleasant Experience with Fraudulent Orders and ********************* I recently had a disheartening experience with tire chains.com that I feel compelled to share. Initially, my order for a set of chains for my truck went smoothly. However, my satisfaction took a nosedive when, four days later, another order for four additional sets of chains was placed fraudulently under my name (who needs that many chains anyways) When I reached out to tire chains.com for assistance, the communication abruptly ceased when I requested a return shipment label and assurance of no restocking fees for the unauthorized order. Frustratingly, their response was lacking, leaving me no choice but to involve my credit card company to secure a refund.To my dismay, tire chains.com not only blamed me for the fraudulent order but also issued only a partial refund, neglecting the inconvenience and frustration I endured throughout this ordeal. Such poor customer service and lack of responsibility are deeply disappointing.I hope my experience serves as a cautionary tale for others considering transactions with tirechains.com Noticing that there are other reviews on this website. I wish I had seen this first. I wouldve chose to purchase somewhere else.