Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Barbers

Don’s Barber Salon

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Barbers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My dad went to get a haircut at this shop. He got out of his car and walked down the few steps to get there. He was using a ******, as he is handicapped. Upon entered, the barber *** told my dad that he shouldnt be driving because hes crippled (yes, he used that word) and that he wouldnt give him a haircut because hes crippled. My dad clarified by asking if he wasnt going to cut his hair. *** said yes that he wouldnt cut his hair. My dad was shocked and left without saying anything further. My dad had already down the hard part of getting down the steps and into the shop. It is illegal for *** to refuse to service something based on their handicap and he also has no right to determine if my dad should be driving or not. *** also does not walk well and he also has a visual impairment. Perhaps *** should be checked to see if he can safely drive a car and cut hair.

    Business Response

    Date: 07/29/2025

    in response to complaint # ********. When customer arrived, I was in process of closing the shop early for the day. Customer was witnessed stumbling while getting out of car. I suggested that customer should not have parked on slant area and  park at an area  that is more flat with no step to descend . Customer is welcome to return during my time at the barbershop.


    Dons Barbershop had never turned away customers of any age or disability. There is no history of past complaints that have been reported.


    Thank you
    ****** ****-owner Dons Barber Salon

Don’s Barber Salon is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.