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          Find a Location

          ACRE Replacement Windows has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • ACRE Replacement Windows

              109 Gibraltar Rd Horsham, PA 19044-2303

              BBB Accredited Business
            • ACRE Replacement Windows

              205 Witmer Rd Horsham, PA 19044-2212

              BBB Accredited Business

            Business ProfileforACRE Replacement Windows

            Windows
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/30/2017

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Replacement windows (residential).

            Business Details

            This is a multi-location business.

            Find a Location

            ACRE Replacement Windows has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • ACRE Replacement Windows

                109 Gibraltar Rd Horsham, PA 19044-2303

                BBB Accredited Business
              • ACRE Replacement Windows

                205 Witmer Rd Horsham, PA 19044-2212

                BBB Accredited Business
              BBB File Opened:
              10/1/2009
              Years in Business:
              15
              Business Started:
              10/1/2008
              Business Incorporated:
              10/23/2008
              Accredited Since:
              10/30/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of PA010655 for this business, issued by Office of the Attorney General-PA

              These agencies may include:

              Office of the Attorney General-PA

              Strawberry Square, 14th Floor

              Harrisburg PA 17120

              (800) 441-2555

              http://www.attorneygeneral.gov

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • ACRE Windows
              Business Management
              • Ms. Valerie Manfred, Managing Member
              • Mr. Matthew Manfred, Partner
              Contact Information

              Principal

              • Ms. Valerie Manfred, Managing Member

              Customer Contact

              • Ms. Valerie Manfred, Managing Member
              Additional Contact Information

              Fax Numbers

              • (866) 924-2979
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/17/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              In Aug 2020 we had all new windows installed with Acre Windows. Well, the job is not complete to date and was done sloppy. I can’t even begin to explain the amount of issues we had with the install. They installed one window damaged, damaged our siding and installed with parts missing. Between the amount of times I called and emailed, the runaround they gave me, the amount of different people they’ve had me transferred to.. I’m disgusted. They would have people come here to take a look at the issues and then tell me they have no record of anyone coming. After a lot of fighting and back and forth, they reinstalled the damaged one. Feb 2022 I contacted them because one of the screens keep flying out the window, I told them this is urgent as it could hurt someone. Thurs March 3rd 2022 someone came and told us the screen will take a while to come in and to “tape” it for now. Recently, we re-contacted them about this because it’s been over a year. They said they have no record of anyone coming here. March 22, 2023 Amy Alexander calls me, I tell her what’s going on and that I’m extremely unhappy. She tells me it’s going to get resolved. Still haven’t heard from her… I am disgusted and this company needs to give me a discount or maybe get shut down. Also - upon the first install, the guys were hanging out my windows watching YouTube videos while doing the most sloppy job they could.
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              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mark N.

              01/15/2023

              My project has not even been completed yet and I could not recall a worse customer experience in my time as a homeowner! I received a promotional letter in the mail from Acre Windows/Doors back in August 2022. Because of their affiliation with the reputable Anderson Windows/Doors Co., I decided to request an estimate for a new front entrance door. The sales representative sat in our home for over 2 hours over-selling this company and their product. Priced at nearly $12,000, considerably higher than other companies for the same project. We decided to go with Acre, believing that the quality of the product was most important. Our goal was to have the project done before the brutal New Jersey winter months approached. We were told we’d have an installation date set within 8-12 weeks max from the day we signed the contract on 8/26/22, taking us into November. It is now the end of January, winter is in full swing and our project has not yet been started. I’ve already paid my $4000 deposit due at signing and have received multiple push backs with my installation date. Every time I speak with a staff member from this company, I get the runaround and an earful of B.S.! “Oh it’s because of Covid. Oh it’s because of inflation.! Last time I heard from the company they had a new installation date set for “the week of February 20” (6 months after the contract was signed). At this point I’m just waiting for the next call from them, stating that my project will be delayed further with another poor excuse. Had I not already paid $4000 toward this project, I would’ve went with another company a long time ago. What a disappointment. Word of advice to fellow consumers, do not trust this company. If I could do it over again, I would’ve went with my gut, hired a sub-contractor from Home Depot. Would’ve had my new front door months ago and saved a couple of thousand dollars!!

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